Windows 10: Deleting Wondershare from your computer. updated

Hi,


I was going through my Task Manager to close a word document that froze, when i noticed "Wondershare helper" in the section for apps that run on startup. i didn't remember having that originally on my laptop, so i checked the date of creation. it turns out that i downloaded it somehow. it might be a virus. i looked around and found out that many others had the same thing, so i came to the conclusion that it WAS a virus or a piece of malware. im writing down how to delete it.


1: find the Wondershare folder. it will be in Program Files x86. delete that file.


2: go into "common files" you can access that from program files x86. find the folder with Wondershare there too. yes, it's multiple parts in multiple places. you might find out that you can't delete it. for me, if you right click it and click delete, absolutely nothing happens. if you drag it to the recycle bin so you can permanently delete it, a notice comes up saying "you cannot delete this file because it is in another location".


3: open task manager, and go to Background apps/processes. you can find that by just scrolling down in task manager. right click wondershare and End Task. then go back to the common files area and delete Wondershare.


4: i cannot remember if it just permanently deleted automatically, but if it doesnt for you somehow, just empty your trash.


If you downloaded Filmora: !!UPDATE!!


5: go to the place in files you may have a different disk


6: while in the programs area, you will see "wondershare". go into that folder.


7: delete wondershare filmora whatever its called


8: delete "wondershare filmora uninstaller" if you go the the windows area here usually, and delete it from there, you have to agree to let unins000.exe, which could be more malware, access to your entire device. soo...


9: exit the now empty folder. now, you will be in the original ProgramData/Microsoft/windows/startmenu/programs area. delete the wondershare folder.


Hopefully this helps,

Retro

:)

 

I installed a video editing software called Wondershare Filmora, uninstalled it but still i get Error 0x80004002.

Hi Christian,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to search if any program related to
Wondershare Filmora is listed in the programs list as below and uninstall it.

• Press ‘Windows+X’ and go to ‘Programs and features’.
• Locate if any app\program related to Wondershare Filmora,
  once you find right click on the program and ‘Uninstall’ it.

Method 2: I suggest you to run the below fixit to uninstall the program related to
Wondershare Filmora using the below link and check if it helps.

http://diagnostics.support.microsof...mats&diagid=ProgramInstallUninstall&_ext=.exe

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

Wondershare app

Hello Greg,



Thank you so much for your quick reply. Thanks for the instructions. I followed all of your steps. I went to my apps and uninstalled Wondershare. Next, Malwarebytes found over 400 threats and I chose to quarantine them. I ran it again and
found 0 threats. Then I ran the scannow command and it finished found no problems to repair. Then, I restarted my laptop and the Wondershare dialog box still appears. Specifically, it is called “Wondershare Helper Compact” and asks me if I agree to let
this app make changes to my hard drive. I click on the X to close it. So, again, the problem is still there.



Now, my more aggravating problem is that Windows keeps bogging down and then re-starting on its own several times a day. This has been happening for the last several months. I have used Troubleshooting and applied fixes to Windows update, but
the problem is still there. I don’t yet know if your solutions have corrected this second issue.



Thank you,



Richard

 

Wondershare app

Hello Greg, Success ! The Wondershare dialog box no longer appears during startup. Thank you.

Now, the Malwarebytes icon is still on my desktop. Do I need to delete it ? Will I be required to pay for it after the trial period ? Please advise. Thanks again, Richard