Windows 10: Dell 7548 failed bios update, won't boot. Dell is handling issue

My laptop started displaying a screen during some shutdown attempts and would restart instead. I had to take a picture to read it and it said "Flash update failed, flash image invalid or not found, system will reset in 5 seconds."
This prompted me to check dells site which said I had an urgent bios update. Downloaded the file, installed and it locked up. Nothing made progress, mouse cursor wouldn't move nothing for 30 minutes. Had to force shutdown. Now it just shows a black screen at powerup, no display, backlit keyboard doesn't light.
PC running Win10,
Any ideas?

:)

 

Dell 7548 failed bios update, won't boot.

Hi, you have a Dell PC. If you are lucky your PC may have a feature to help you. See:
https://www.dell.com/support/article...tablet?lang=en

Otherwise:
How to Recover from a Failed BIOS Update Procedure | Your PC: BIOS Configurations and Upgrades | InformIT

https://lazyadmin.nl/it/bios-recove...date-failed/" target="_blank" rel="noopener">

 

Dell 7548 failed bios update, won't boot.

I'll save that for Monday. Anyway one suggestion from Dell was to remove items (HDD, wifi, ram..) would it be ok to remove everything and boot on ac only?

 

Dell 7548 failed bios update, won't boot.

I'm late, on this thread, but this is Dell's policy on a corrupted BIOS. I do some user support on the Dell Community forums.

Dell Policy, BIOS breaks motherboard CMOS

In warranty customers
If a Dell Support representative directs you to update the BIOS, and it broke the motherboard CMOS, Dell will replace the motherboard.
Stipulations =
* The service itself could be either onsite service or Return to Dell Depot, depending on which warranty you purchased
If you updated the BIOS without any direction from a Dell Support representative, and it broke the motherboard CMOS, Dell will do a one time only motherboard replacement.
Stipulations =
* The service itself could be either onsite service or Return to Dell Depot, depending on which warranty you purchased
* We will then ask you to not install any BIOS update unless you contact us first and have us guide you
Out of warranty customers
If a Dell Support representative directs you to update the BIOS, and it broke the motherboard CMOS, you are eligible for a one time only out of warranty motherboard replacement.
Stipulations =
* This is a one time only offering
* This is a parts only service. Dell will not send on onsite technician
* Dell will only have motherboards available for 5 years from the original system RTS (Ready To Ship) date. If you are past this 5 year period, you will need to purchase the motherboard from a 3rd party seller
If you updated the BIOS without any direction from Dell Support representative, and the BIOS update broke the motherboard CMOS, you have to buy the replacement motherboard either from Dell or a 3rd party seller.