Windows 10: Dell (and other) add-ons

Discus and support Dell (and other) add-ons in Windows 10 Support to solve the problem; Hello Everybody; I recently received an email from Dell about my Desktop XPS 8700 having an issue with my hard drive. They said it was failing and... Discussion in 'Windows 10 Support' started by Matchlock, Sep 23, 2015.

  1. Matchlock Win User

    Dell (and other) add-ons

    Hello Everybody;

    I recently received an email from Dell about my Desktop XPS 8700 having an issue with my hard drive. They said it was failing and three days later I got a package by Purolator with a new 2 Terabyte drive and a USB stick.

    When I get it installed and the original Windows 8.1 installed again, I can just go ahead an upgrade to Windows 10 again. However, my question is, when I'm done, can I delete all things "Dell" from my computer. By that I mean all of their software that gives updates about the machine and other stuff that I really don't want. What I'd like to do is simply turn it into a computer that would be the same as if I'd built it myself.

    Do I really need all of this hand holding and babysitting from Dell? I'm tired of them and their software and emails and intrusions and, and, and I think you get the idea.

    I'd appreciate your thoughts and comments on the matter, so thank you for any help you can offer.

    All the best


    Matchlock, Sep 23, 2015
  2. malagadi Win User

    Applications and other add-ons for 5800 xm


    i wanted to call all of you to post your feedback on the apps you have downloaded on your 5800 i.e. what's worth of downloading and what not. Complications? Fun? Practical?...whatever.

    Personally I have downloaded all of the apps that show on the Download!

    Now, I am looking for ways to uninstall them since the majority of them are not free. I could use some tips in this regard.

    malagadi, Sep 23, 2015
  3. Applications and other add-ons for 5800 xm

    Hey just go to setting and manage application in that you will get uninstall application option ...[Dell (and other) add-ons :)]
    santosh_karaye, Sep 23, 2015
  4. Word Man Win User

    Dell (and other) add-ons

    I think you already have the answer to whether you need all the handholding or not.

    You could start manually uninstalling Dell stuff, BUT, that early in the game, why not:

    To get rid of the Dell stuff, just do the upgrade to Win10, make sure THAT is activated (you may already be from prior upgrade on that machine but just confirm), and then do a clean install, wiping out all existing partitions as part of the clean install. Confirm activation. There will be no Dell stuff to see.

    However, then go to Device Manager and see if there are unknown devices. You may find it necessary then to download some drivers from Dell to have those unknown devices cleared.

    I just did that last weekend with a Dell laptop (identical to my own system spec) that my son just purchased. I made 3 full disk images - 1 out-of-the-box before it even booted (first booted to a Macrium Reflect Rescue CD), 1 after the Win10 upgrade was confirmed activated, and 1 after the Win10 clean install was completed, unknown devices cleared, and all outstanding Windows Updates installed.
    Word Man, Sep 23, 2015
  5. Matchlock Win User
    Oh Boy!! I must have sounded smarter than I really am here.

    First of all I should have mentioned that I will not be upgrading to Windows 10 again. I've tried it for about a month now and just don't like it one little bit. I'll be staying with Windows 8.1.

    Secondly, I have no idea how to do a clean install. Is this something that you could easily explain to me? While I'm not very technically savvy about computers, I'm not a "Windows For Dummies" candidate either so if it's not too much trouble I'll be listening intently. If it's too much bother I'd also understand.

    Many thank for your really quick reply Word Man, that was very much appreciated.

    All the best


    Matchlock, Sep 23, 2015
  6. Word Man Win User
    Aha, OK. Sorry, I just assumed too much.*Redface Then you can manually get rid of the Dell stuff or, again, do a clean install of Win 8.1 - this is where I'm not well versed to tell you where to get clean media (non-Dell) for Win 8.1, assuming you can.

    Perhaps another forum member can point you straight there. Otherwise, if it can be done, I would imagine admin Brink has a tutorial for that over at

    Again, before doing any of this, you should definitely be making full disk images for restore in case anything go wrong. I reckon you already, in effect, have the first image (with Dell stuff) on the USB key they sent you.
    Word Man, Sep 23, 2015
  7. Cluster Head, Sep 23, 2015
  8. Word Man Win User

    Dell (and other) add-ons

    Word Man, Sep 23, 2015
  9. Maybe I misunderstood?
    Cluster Head, Sep 23, 2015
  10. Word Man Win User
    As did I based on OP's 1st post. But see post # 3 starting with "First of all...."
    Word Man, Sep 23, 2015
  11. Matchlock Win User
    Yes, thanks I do have 8.1 on the USB Device they sent me and I'll do a manual delete of all the Dell junk/software.

    I have had nothing but custom built machines for over 25 years and this is the first, and LAST Dell computer I'll ever own. As far as I'm concerned, it just isn't the best equipment out there.

    Thanks again, and I appreciate the help Word Man.

    All the best


    Matchlock, Sep 23, 2015
  12. Word Man Win User
    You're quite welcome, Bud - glad I could help a little.
    Word Man, Sep 23, 2015
  13. Matchlock Win User

    Dell (and other) add-ons

    By the way there were a couple of other lads that posted and so thanks to ya'll as well. Most appreciated.


    Matchlock, Apr 4, 2018

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