Windows 10: Dell c65522QT Touchscreen issues

Wondering if anyone can help, please.Recently took delivery of a Dell optiplex 7090, Windows 10 Pro, connected to a Dell C6522QT but can not get the touch screen to work.Run all the diagnostics and updated Bios etc., under about for the optiplex it tells me 'No pen or touch input is available for this display'Device Manager has HID - compliant touch screen under hidden devices but no option to activate and all drivers show as being up to date. Gone through all the Microsoft troubleshooting suggestions.Any ideas?

:)

 

My Dell Inspiron touchscreen turns off.

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are having difficulties with the sensitivity of the touchscreen. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the model number of the Dell Inspiron Laptop?
  
• Are you aware of any recent changes, prior to this issue?

Meanwhile, we would suggest you to perform the steps as refered in these articles and let us know the status.

1. What to try if your touchscreen doesn't
   work
2. Enable and disable your touchscreen in Windows 10
3. How to Troubleshoot Touchscreen Issues

We await your response,

Aditya Roy

Microsoft Community – Moderator

 

touchscreen on Dell Inspiron not working

Hi Debora,

There could be a number of factors as to why you are experiencing touchscreen issue. One possible cause could be an outdated driver. I would like to know more about your concern. Kindly verify the changes made on the computer prior to the issue.

Meanwhile, you have to make sure that touchscreen is enabled. To do this, follow the steps below:

• In the search box on the taskbar, type Device Manager, then select
  Device Manager.
  
• Expland Human Interface Devices and select HID-compliant
  touch screen.
  
• Select the Action tab at the top of the window. Select
  Enable.
  
  For your reference, check this article.

If the issue persists, I suggest that you run the Hardware and Devices troubleshooter. To do this, refer to the steps below:

• On the Start menu, type Troubleshoot and then hit
  Enter.
  
• Under Find and fix other problems, select Hardware and Devices. Click
  Run as administrator.

Let us know how it goes and we'll assist you further if needed.

 

Touchscreen monitor

Hi, I'm looking into buying a touchscreen monitor for use with a Dell Inspiron 660 desktop pc rnning Windows 8 in order to fully utilise the touchscreen facilities of Windows 8.
I'm preliminary looking at the Iiyama T2250MTS or T2452MTS touchscreen monitors. Anyone had experience of these, do they fully work under Windows 8?
Any other suggestions of monitors in the £200-£350 range?
Thanks