Windows 10: DELL Customer Database Apparently Hacked

Well-informed tech support scammers target Dell users - Help Net Security

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Dell still won't say yes or no, but many online postings by users on the Dell support forum seem to point towards the postive answer, as they have experienced scammy tech support calls in which the scammers used correct information about their computers and about previous support requests they contacted Dell with.

Among these users is the author of the 10 Zen Monkeys blog, who recently wrote about having experienced a fake tech support call a few months ago.

"Scammers pretending to be from Dell computers phoned me in November — but these scammers knew things about me. They identified the model number for both my Dell computers, and knew every problem that I'd ever called Dell about," the author pointed out. "None of this information was ever posted online, so it's not available anywhere except Dell's own customer service records."

The scammers didn't get what they wanted in this case, and the author called the real Dell tech support to discover how the scammer might have gotten the sensitive information. A customer support representative explained that "Dell has detected hackers. They're hacking our web site."

As answers go, it's not very satisfactory. Previous complaints by other users, dating as far back as May this year, were also answered by Dell in a similar unsatisfactory way.

:)

 

Is My Tech Bay a Scam?

Most computers and laptops are purchased at retail stores or online come from well known
OEM

computer system manufacturers like Dell, Hewlett-Packard (HP), Acer, Gateway, Packard Bell, etc. If their customer data bases are hacked by cyber-criminals, the scammers may have access to all sorts of customer personal information
to include name, address, phone numbers, credit card numbers and what computer make or model they purchased. These are a few examples.

• Scammers target Dell customers after apparent data breach
• HP Has been hacked. Watch out for scam phone calls
• Data breach at Acer’s US website exposes names, mailing addresses, and credit cards

Another avenue is
Out-of-the-box exploitation of new computers by hackers.

 

How can I upload PDF files and sink to sky drive?

At the close of 2011, WP7.5 still do not allow develpers to access the usb drive for custom app use. Microsoft should take a page from the Adobe AIR phone SDK. It gives full (shared and app private) directory access and support.



Also, the registry hack is only for Zune media files... and PC uses may need to copy, or back-up custom files and databases for custom apps. SkyDrive is only for Microsoft Office apps.

King

 

Interesting share, thanks for posting.