Windows 10: Dell G7 15 gaming laptop no audio

Discus and support Dell G7 15 gaming laptop no audio in Windows 10 Drivers and Hardware to solve the problem; To elaborate on the title i recently bought the dell G7 gaming laptop and once i updated everything that needed to be updated windows, dell stuff etc.... Discussion in 'Windows 10 Drivers and Hardware' started by MichaO-413, Jul 30, 2019.

  1. Dell G7 15 gaming laptop no audio


    To elaborate on the title i recently bought the dell G7 gaming laptop and once i updated everything that needed to be updated windows, dell stuff etc. I installedy gaming headsets 7.1 surround sound software (razer kraken). Now the bios updated as it needed to according to the update and what use to happen was i could select the audio output (7.1 speakers, speakers, etc) but now the only option is the 7.1 surround sound and even when i put my headphones in no audio comes out. I uninstalled the 7.1 software and driver then i had no audio output option at all even though relateck, nvidia and all the other software that was on there before was enabled as if i just got it new (red circle on audio). So i reinstalled it then i had the opportunity to select audio and everything else but still no audio output. So i completely wiped and factory reset my pc 3 times fresh install of windows etc. Only option is 7.1 and still no audio output. Is there anything else i can do i mean i have been on the fourms and help guides how toos. Through all the run (systemctrl, etc) and resets and starts. So to sum it all up the razer razer headphones are the default audio device no matter what and will not output any sound and i cannot get the original defaults to work without it killing the audio completely. Bios reset computer reset nothing gets rid of it. Usb audio works but this is not a fix

    :)
     
    MichaO-413, Jul 30, 2019
    #1
  2. fireberd Win User

    Realtek High Definition Audio and High Definition Audio Device missing


    There are two G5 15 models, 5587 and 5590. Which one do you have? However, looking at the Dell downloads for both of these models, suggest you reinstall the Intel motherboard chipset drivers then try the Realtek HD driver again.

    I recently did a field test for Dell on a new G7 gaming laptop. I used it for recording studio rather than gaming and had to disable the NVIDIA graphics as it was causing audio problems.

    Two applications using audio at the same time (e.g. your video and game) can cause conflicts and problems.

    You can also download and run the free Resplendence Latency Mon which will test for audio problems.
    Resplendence Software - LatencyMon: suitability checker for real-time audio and other tasks

    I have a Dell Inspiron 15 5577 gaming laptop. Not having any audio problems or driver issues, but it too is used for my recording studio.
     
    fireberd, Jul 30, 2019
    #2
  3. Dell Inspiron 15 5000 series laptop- the audio software with welcome, closing and other audio sounds does not work.

    Since I purchased my Windows 10 Dell Inspiron 15 5000 Series laptop, the Windows audio system doesn't work well. No Windows welcome or closing music, etc.

    * Original title: Hi have a Dell Inspiron 15 5000 series laptop purchased May 2017, the audio software with welcome, closing and other audio sounds does not work. Any suggestions?

    * Moved from Community Participation Center

    ***Post moved by the Forum Moderator to the appropriate forum category.***
     
    MikeSzymczuk, Jul 30, 2019
    #3
  4. Brink Win User

    Dell G7 15 gaming laptop no audio

    All new Dell laptops, All-in-Ones, and game-ready PCs this week


    Source: All the new laptops, All-in-Ones, and game-ready PCs Dell announced this week - Windows Experience Blog
     
    Brink, Jul 30, 2019
    #4
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Dell G7 15 gaming laptop no audio

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