Windows 10: Dell Inspiron 15/5000 realsense camera not starting after sleep

Discus and support Dell Inspiron 15/5000 realsense camera not starting after sleep in Windows 10 Drivers and Hardware to solve the problem; I have a relatively new Dell laptop and the Windows 10 Windows Hello works very well, responds quickly on startup. Problem is that when the laptop... Discussion in 'Windows 10 Drivers and Hardware' started by Peter Bell, Nov 3, 2016.

  1. PETER BELL
    Peter Bell Win User

    Dell Inspiron 15/5000 realsense camera not starting after sleep


    I have a relatively new Dell laptop and the Windows 10 Windows Hello works very well, responds quickly on startup. Problem is that when the laptop wakens from sleep the camera does not start. I thus have to resort, invariably, to access by Pin number. Defeats the whole purpose of Windows Hello, sadly. Have reported the issue to Dell but without resolution so far. Can any of you smart characters offer a solution please?

    :)
     
    Peter Bell, Nov 3, 2016
    #1
  2. JOHNTYRA
    JohnTyra Win User

    Windows 10 not recognizing built in camera

    Windows 10 not recognizing built in camera on a Dell Laptop Inspiron 15 5000 series
     
    JohnTyra, Nov 3, 2016
    #2
  3. DAVID COOPER (DCLOVESNC)
    David Cooper (dclovesnc) Win User
    Dell laptop keyboard with windows 10 is not active on boot up, what settings do I need to change to have the main keyboard active on boot up?

    2016 Dell Inspiron 5000 Touchscreen 15.6 FHD Laptop, 6th Intel Core i5-6200U up to 2.8GHz, 8 GB RAM, 1 TB HDD, DVD, Backlit keyboard, HDMI, Bluetooth, 802.11ac, RealSense 3D Webcam, Windows 10

    2016 Dell Inspiron 5000 Touchscreen 15.6 FHD Laptop, 6th Intel Core i5-6200U up to 2.8GHz, 8 GB RAM, 1 TB HDD, DVD, Backlit keyboard, HDMI, Bluetooth, 802.11ac, RealSense 3D Webcam, Windows 10:Amazon:Computers & Accessories

    description and link to amazon is above

    thanks
     
    David Cooper (dclovesnc), Nov 3, 2016
    #3
  4. EDTITTEL
    EdTittel Win User

    Dell Inspiron 15/5000 realsense camera not starting after sleep

    I wish I could offer some magic bullet to shoot your problem, but I cannot. I can, however, observe that loss of peripherals is a pretty common side-effect upon waking from sleep. One somewhat draconian solution to your problem would be to jump into Power Options and set things so that sleep is impossible, or to run a tool like Don't Sleep or Mouse Jiggler which produce the same net effect.
    HTH,
    --Ed--
     
    EdTittel, Nov 4, 2016
    #4
  5. PETER BELL
    Peter Bell Win User
    I hear you Ed, but I use a laptop and value the sleep function which activates and de-activates with the lid. I'd prefer the suppliers to enable the functions to work as specified. I'm still hoping...Peter
     
    Peter Bell, Nov 4, 2016
    #5
  6. EDTITTEL
    EdTittel Win User
    OK, that makes sense. I'm hoping right along with you, then -- for the best outcome.
    --Ed--
     
    EdTittel, Apr 5, 2018
    #6
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Dell Inspiron 15/5000 realsense camera not starting after sleep

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