Windows 10: Dell laptop black screened after latest Windows update

Discus and support Dell laptop black screened after latest Windows update in Windows 10 Installation and Upgrade to solve the problem; Hi all. My Dell laptop is now supposedly removing the last update after the update failed. I have had to do a safe mode re-start to see that the... Discussion in 'Windows 10 Installation and Upgrade' started by DaveOakview, May 14, 2019.

  1. Dell laptop black screened after latest Windows update


    Hi all.


    My Dell laptop is now supposedly removing the last update after the update failed. I have had to do a safe mode re-start to see that the update had failed and left the laptop with a black screen.


    The removal notice said not to turn off the computer but it's been doing nothing (still a black screen) for 30 minutes now.


    Is this the same problem as I have found whilst searching the net that happened in early 2018 or is the new?

    Any suggestions on a fix would be great.


    Thanks in advance

    Dave

    :)
     
    DaveOakview, May 14, 2019
    #1
  2. Virus-j Win User

    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, May 14, 2019
    #2
  3. Black Screen During Driver Update Dell laptop black screened after latest Windows update :(

    I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?
     
    mrpubnoobz, May 14, 2019
    #3
  4. David Haz Win User

    Dell laptop black screened after latest Windows update

    Dell 3455 black screen

    Hello,

    We suggest following the steps here in
    Troubleshoot black screen problems
    and see if it resolves the issue.

    Update us on the results.

    Regards.
     
    David Haz, May 14, 2019
    #4
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Dell laptop black screened after latest Windows update

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