Windows 10: Dell laptop black screened after latest Windows update

Hi all.


My Dell laptop is now supposedly removing the last update after the update failed. I have had to do a safe mode re-start to see that the update had failed and left the laptop with a black screen.


The removal notice said not to turn off the computer but it's been doing nothing (still a black screen) for 30 minutes now.


Is this the same problem as I have found whilst searching the net that happened in early 2018 or is the new?

Any suggestions on a fix would be great.


Thanks in advance

Dave

:)

 

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Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

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Dell 3455 black screen

Hello,

We suggest following the steps here in
Troubleshoot black screen problems and see if it resolves the issue.

Update us on the results.

Regards.