Windows 10: Dell laptop runs fine plugged in but will not turn on when unplugged.

New Dell Latitude 5590 Laptop. Works fine with cord plugged in. Shuts off and won't turn on with cord unattached. Battery shows full life but it will not run without being plugged in.

:)

 

battery plugged in not charging

To resolve this issue, please follow these steps:

• Unplug Laptop
• Remove the Battery
• Plug in Laptop and turn on the laptop
• Go to Control Panel - Devices and uninstall all instances of Microsoft ACPI Compliant Control Method Battery
• Shut down Laptop and unplug it
• Insert Battery and plug in the laptop
• Start the Laptop

Hopefully this will work for you, please let us know!

 

0% availability (plugged in, charging)

If the battery is old it might have run its course but if that's not the can do the following to check what the problem

Computer laptop that is plugged in but not charging

• Shutdown the laptop
• Remove the battery ( note some batteries cannot easily be removed you may need to consult your laptop manual on how to remove them)
• Clean the battery and terminals with a dry clean cloth
• Put the battery back
• Turn on the laptop
• If it still say plugged in but not charging dont panick continue to follow more steps below

Reinstall Microsoft ACPI-Compliant Control Method Battery.

This is the software that control battery settings power mode and so on

This article describes the steps in detail
http://accatech.com/dell-laptop-plugged-in-but-not-charging-fix/

 

Laptop reroutes audio to Laptop speakers if default audio device is unplugged and plugged back in.

I have a user with a Dell Latitude 3580 that has been behaving oddly when an audio device (Speakers or headphones) are unplugged then plugged back in. Either device is set as the default, the device is unplugged or plugged back in, but the sound then comes
out of the laptop speakers anyway. All the audio and windows drivers are up to date. Restarting the laptop makes the devices work as intended, but unplugging them starts the problem all over again. If the devices are either plugged in or unplugged when it
restarts does not seem to matter, when unplugged plugging them back in makes them work, but they don't work anymore if unplugged. The Audio Manager shows the audio going to the default device even when the sound is coming out of the laptop speakers. Please
advise.