Windows 10: dell latitude 6400 windows 10 home, video playback with stutter/skips

Discus and support dell latitude 6400 windows 10 home, video playback with stutter/skips in Windows 10 Performance & Maintenance to solve the problem; Dell Latitude E6400 Laptop Core 2 Duo 2.53GHZ 4GB 250GB DVDRW Windows 10 Home graphics : mobile intel(r) 4 series express chipset family wddm 1.1... Discussion in 'Windows 10 Performance & Maintenance' started by zorak1066, Jun 11, 2018.

  1. ZORAK1066
    zorak1066 Win User

    dell latitude 6400 windows 10 home, video playback with stutter/skips


    Dell Latitude E6400 Laptop Core 2 Duo 2.53GHZ 4GB 250GB DVDRW Windows 10 Home
    graphics : mobile intel(r) 4 series express chipset family wddm 1.1

    graphics driver update check: intel says no new drivers found
    ran system file checker, no problems found

    when I play a saved video offline, and when I play a video online with youtube there seems to be skipping or stuttering on both audio and video being played. it's not horrible but enough where it is noticeable and annoying.

    I have Kaspersky internet security and windows defender. ive disabled both to see if that helped but no difference.

    the display is set at :

    1280x800
    60hz refresh rate (only one that shows)
    8 bit depth
    rgb format
    color space sdr


    has anyone had this problem and know of a fix? excuse my tech ignorance please.

    :)
     
    zorak1066, Jun 11, 2018
    #1
  2. KIRAN KISHORE
    Kiran Kishore Win User

    window 10 video playback trouble

    Hi David,

    We appreciate you for being part of Windows 10.

    Before proceeding, we need whether you play the video from the website/Movies and TV app?

    I suggest you to run the video playback troubleshooter and check if it resolves the issue. Follow the below steps.


    • Press Windows + X keys on the keyboard and select
      Control Panel

    • Type Troubleshooting in the search bar on the
      Control Panel.

    • Click on Hardware and devices under
      Troubleshoot computer problems.

    • Click on Video playback under Windows.

    • Click on Advanced on the Video playback dialog box and click on
      Run as administrator (Enter the credentials if required).

    • Click on Next and follow onscreen instruction complete the Video playback troubleshooter.


    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Jun 11, 2018
    #2
  3. DARHOME
    darhome Win User
    Upgrading Dell Inspiron 6400 to Windows 10

    Hi,

    I am trying to upgrade my old and trusty Dell Inspiron 6400 to Windows 10 but come up with a report which says 'BIOS not compatible'.

    Is there a way to bypass the error and install Windows 10.

    Thanks in advance.
     
    darhome, Jun 11, 2018
    #3
Thema:

dell latitude 6400 windows 10 home, video playback with stutter/skips

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