Windows 10: Dell Precision M6800 very slow and ran out of ideas.

I got a refurbished computer around two weeks ago and it is an Dell Precision M6800. It was working fine the first few days and then after a while it started getting slower and slower. Now it takes around two minutes for the file manager to open up and it takes like five minutes for chrome to load up.


So, being the person I am, I followed the steps I usually follow if something goes wrong. Of course, I searched for viruses. I used AVG, SuperAntiSpyware, and Malwarebytes. Nothing was found on any of them. Then I ran GlarysoftPro, for any optimizations that need to be done, for example de-fragmentation and search for hard drive errors, and that didn't fix the performance issues. Even though it did find problems and fixed them with no problem, nothing was solved.


So, then I started to do other things.

1. I restart the computer ---> No change

2. I reset the computer deleting all personal files --> No change

3. I reinstalled a fresh copy of windows (factory reset) --> No change

4. I reinstalled the drivers and updated a few drivers --> No change

5. I ran insider preview --> Worked but for around a week then it slowed again.

6. I then reset the BIOS to default. --> It crashed once about a WATCHDOG error, but I couldn't remember it. Then, it crashed twice giving me the error BOOT_DEVICE_UNACCESSABLE. (This is all in the insider preview.) And, then I shut it down after it gave me a SQRTrails.txt or something. I didn't care, I was going to deal with it in the morning.


Then this morning it started working, so then I went on my phone, because the laptop was still not working, and people were arguing over disabling speedstep. So, the risk taker I am...


7. I disabled speedstep --> And it works really well, but it worked better when I first got it. I do feel the computer lagging here and there and I know that disabling Speedstep is NOT the problem. I have come to the conclusion that it is only a temporary fix.


So, I've thrown in the towel and I need some help. I've given some information on my computer below. Thank you.


UserBenchmarks: Game 15%, Desk 51%, Work 35%

CPU: Intel Core i7-4800MQ

GPU: Intel HD 4600 (Mobile 1.15 GHz)

HDD: WD Black 2.5" 500GB (2011)

RAM: Kingston KN2M64-ETB 2x8GB

MBD: Dell Precision M6800


NVIDIA System Information report created on: 01/31/2019 10:20:37

System name: KIT


[Display]

Operating System:Windows 10 Pro, 64-bit

DirectX version: --- 12.0

GPU processor: --- Quadro K4100M

Driver version: --- 412.16

Direct3D API version: --- 12

Direct3D feature level: --- 11_0

CUDA Cores: --- 1152

Core clock: --- 705 MHz

Memory data rate: --- 3200 MHz

Memory interface: --- 256-bit

Memory bandwidth: --- 102.40 GB/s

Total available graphics memory: --- 12240 MB

Dedicated video memory: --- 4096 MB GDDR5

System video memory: --- 0 MB

Shared system memory: --- 8144 MB

Video BIOS version: --- 80.04.E8.00.1D

IRQ: --- Not used

Bus: --- PCI Express x16 Gen3

Device Id: --- 10DE 11B7 15CD1028

Part Number: --- 2053 0502


[Components]


NvUpdtr.dll --- 2.11.4.0 --- NVIDIA Update Components

NvUpdt.dll --- 2.11.4.0 --- NVIDIA Update Components

nvui.dll --- 8.17.14.1216 --- NVIDIA User Experience Driver Component

nvxdplcy.dll --- 8.17.14.1216 --- NVIDIA User Experience Driver Component

nvxdbat.dll --- 8.17.14.1216 --- NVIDIA User Experience Driver Component

nvxdapix.dll --- 8.17.14.1216 --- NVIDIA User Experience Driver Component

NVCPL.DLL --- 8.17.14.1216 --- NVIDIA User Experience Driver Component

nvCplUIR.dll --- 8.1.940.0 --- NVIDIA Control Panel

nvCplUI.exe --- 8.1.940.0 --- NVIDIA Control Panel

nvWSSR.dll --- 24.21.14.1216 --- NVIDIA Workstation Server

nvWSS.dll --- 24.21.14.1216 --- NVIDIA Workstation Server

nvViTvSR.dll --- 24.21.14.1216 --- NVIDIA Video Server

nvViTvS.dll --- 24.21.14.1216 --- NVIDIA Video Server

nvDispSR.dll --- 24.21.14.1216 --- NVIDIA Display Server

NVMCTRAY.DLL --- 24.21.14.1216 --- NVIDIA Media Center Library

nvDispS.dll --- 24.21.14.1216 --- NVIDIA Display Server

PhysX --- 09.17.0524 --- NVIDIA PhysX

NVCUDA.DLL --- 24.21.14.1216 --- NVIDIA CUDA 10.0.243 driver

nvGameSR.dll --- 24.21.14.1216 --- NVIDIA 3D Settings Server

nvGameS.dll --- 24.21.14.1216 --- NVIDIA 3D Settings Server


If you need any information, I will do my best to give it to you. Thank you again.

:)

 

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Hello,
I recently purchased a refurbished Dell Precision M6800 laptop that currently has one drive installed, a 256GB mSATA SSD. The default set up that Dell uses on this laptop is UEIF Raid, there are other options as well the other one is AHCI as well as a Legacy setting that would allow the installation of I think Windows 7. If I leave this Raid setting and install additional HDs do I actually have to configure them as a Raid? At the moment with the current Raid setting and only the one SSD the boot time is greatly delayed while the Bios is looking for HDs that are already a Raid or that can be configure as a Raid. This laptop along with the mSATA SSD has two additional HD bays and if you buy a HD cady to replace the optical drive will give you the ability of having 3 internal HDs. I am not interested in setting up a Raid array and was wondering if switching to AHCI mode is possible without needing a reinstall of Windows 10 Pro. I know that for earlier versions of Windows if the HD was set up for ATA mode you could edit the registry to enable the switch to AHCI mode without having to reinstalling the OS. If this is possible what do I need to do to accomplish this? I also want to set up this laptop to dual boot with Linux, would switching to AHCI allow this or would I have to switch to Legacy mode?
Thanks for your help
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