Windows 10: Dell XP’s 13 black screen on power up

Discus and support Dell XP’s 13 black screen on power up in Windows 10 Support to solve the problem; Just arrived in India on 3 week photographic trip to find my laptop just powers up to a black screen. No logo or signs of life. Just before I left home... Discussion in 'Windows 10 Support' started by masplin, Apr 28, 2019.

  1. MASPLIN
    masplin Win User

    Dell XP’s 13 black screen on power up


    Just arrived in India on 3 week photographic trip to find my laptop just powers up to a black screen. No logo or signs of life. Just before I left home updated various things and last action might have been update and shutdown. Guessing something has updated a driver that is corrupt.

    ive tried the turn on and off 3 times to get into safe mode but just a black screen. Machine is getting hot so guess it is running.

    any suggestions how to get into safe mode appreciated as assume then I can uninstall the graphics driver which is probably the cause.

    much appreciated any advice

    mike

    :)
     
    masplin, Apr 28, 2019
    #1
  2. ANDRE DA COSTA
    Andre Da Costa Win User

    Dell XPS 13 9333 - Windows couldnt not complete the installation, to install windows on this computer, please restart the installation

    According to Dell's official Windows 10 Creators Update page, the Dell xps 13 9333 is not listed as tested:

    Dell computers tested for Windows 10 October 2018 Update and previous versions of Windows 10 | Dell Deutschland



    You can try a manual upgraded as suggested in my previous reply using the ISO in addition to the 12 steps before upgrading.
     
    Andre Da Costa, Apr 28, 2019
    #2
  3. BTARUNR
    btarunr Win User
    Dell XPS 13 To Get 1080p Screen Option

    Dell's XPS 13 Ultrabook is all set to get a 1080p (1920 x 1080 resolution) screen option, without changes in its size, later this month, according to a company spokesperson. The 13-incher has been sticking around with drab 1366 x 768 resolution, and will join several other Ultrabook manufacturers in making 1080p a norm for notebooks with over 11.6-inch screen size. It remains to be seen how the 1080p screen option is priced over the current base model's $790 price-tag.


    Dell XP’s 13 black screen on power up 41a_thm.jpg


    Source: Engadget
     
    btarunr, Apr 28, 2019
    #3
  4. BRINK
    Brink Win User

    Dell XP’s 13 black screen on power up

    CES 2018: Dell unveils the new XPS 13 powered by Windows 10


    Source: CES 2018: Dell unveils the new XPS 13 powered by Windows 10 - Windows Experience Blog
     
    Brink, Apr 28, 2019
    #4
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Dell XP’s 13 black screen on power up

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