Windows 10: Dell XPS 13 Won't boot from recovery drive.

Discus and support Dell XPS 13 Won't boot from recovery drive. in Windows 10 Installation and Upgrade to solve the problem; My XPS 13 was stuck on the Dell icon when booting up. So I downloaded the recovery software on another laptop and made a boot drive using Dell's... Discussion in 'Windows 10 Installation and Upgrade' started by BBTIV, Jan 30, 2020.

  1. BBTIV Win User

    Dell XPS 13 Won't boot from recovery drive.


    My XPS 13 was stuck on the Dell icon when booting up. So I downloaded the recovery software on another laptop and made a boot drive using Dell's recovery software. I went in and disable secure boot mode and then selected the USB as the boot drive. Now it started up from the usb drive, I believe, as I now get the blue windows logo on the screen instead oft he Dell logo. But still, now it just gets stuck on the blue windows logo with the dots underneath circling forever. It's been about 15 minutes now so I don't expect this to work.


    Any other options to try and get the laptop on and restore Windows? Is there another bootable drive software that might work other than Dell's?


    Additionally: I do have the original SSD that came with the XPS. So I guess I could put that back in and try from there. But I do have some photos and files on this hard drive so I'd love to get this working if possible. Question, if I pull out the currently installed SSD and put it in an enclosure, can I then get the files off it or is that not possible to do because of the formatting or something?


    Thank you

    :)
     
    BBTIV, Jan 30, 2020
    #1
  2. Bree Win User

    Dell XPS 13 Hard Drive Boot Inaccesible Boot Device


    If it helps, some way down the link I posted earlier was this...

    Can't boot from USB. (Partially Solved) - Dell XPS 13 developer edition / Project Sputnik Feedback - OS and Applications - Dell Community
     
  3. Bree Win User
  4. LeoLozes Win User

    Dell XPS 13 Won't boot from recovery drive.

    Dell XPS 13 (9343) with SM961 NVMe SSD won't boot

    My brand new M.2 NVMe SDD SM961 arrived today, and I decided to check if it improved the performance on my XPS 13. I know it'll probably be bottlenecked by the x2 PCI-E interface, but anyway. If I don't see any improvement, it'll go in my desktop.

    The installation of the drive went smoothly, the Windows 10 installation recognized the drive and everything was installed correctly (from USB) at the first attempt without touching anything ...

    But after the installation, impossible to boot from the drive: no bootable devices detected

    I've tried:

    1. Install without UEFI (legacy): The Windows 10 installation can't create partitions / format the hard drive.
    2. Install with UEFI: Windows 10 install works, doesn't find a boot device after.
    3. Install with UEFI, then go legacy in BIOS: Recovery screen: winload.exe Error code 0xc00000e.

    I don't quite understand why the Windows 10 installation is capable of detecting the drive & installing everything correctly, and then the computer is not able to boot after that.

    I have the latest BIOS (A09).

    I've also tried to manually create the hard drive in the UEFI Boot Sequence like this page explains. But then I got another Recovery screen when trying to boot Windows. I'm only able to do this when the USB media is connected (edit: yeah, you guessed, no SSD, only seeing the USB there). If I do it when it's disconnected, I get a"File System not found" prompt.

    One strange thing I've noticed is that my BIOS doesn't seem to recognize the SSD, and the Dell onboard diagnostics either.
     
    LeoLozes, Jan 30, 2020
    #4
Thema:

Dell XPS 13 Won't boot from recovery drive.

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