Windows 10: Dell XPS 15 9550 Laptop Stuttering Sound Issues?

Discus and support Dell XPS 15 9550 Laptop Stuttering Sound Issues? in Windows 10 Support to solve the problem; I had this laptop for a few years already. Not long ago, when i was playing online poker, that is what I do mostly on it, I notice there was like a... Discussion in 'Windows 10 Support' started by paulyjustin, May 19, 2020.

  1. Dell XPS 15 9550 Laptop Stuttering Sound Issues?


    I had this laptop for a few years already. Not long ago, when i was playing online poker, that is what I do mostly on it, I notice there was like a stuttering sound and when this happens, my 2 monitors connected to laptop stutters with the sound and many times even closes the program.



    But I notice when i play youtube videos, this happens as well.



    I saw a video on youtube where someone mentioned this issue a while back where the issue is like this sound around the 12 second part. Now the thing is the stuttering that I have, it usually a few seconds at least and not just one second like on this video.

    https://www.youtube.com/watch?v=eiPRtXi1XnA




    My concern at first was... is it because my laptop is not that fast and im doing a lot of things on it?


    I5-6300HQ processor
    8gb ram



    Also everytime when i log into my windows 10 pro computer after putting in my bitlocker pin and windows password and log in... i always keep getting the same message with aero glass for win8.1+ not compatible. I had this message for years and never did anything about it, i just click close and do my thing. Now could this have anything to do with this? I ask this because once when my laptop had the stuttering issue when i was playing poker, not only did my poker program closed, but it then got to the same win8.1 not compatible error message that i see on the screen... which i only get everytime i start my laptop.



    Now does anyone know what is this issue called? Is it studdering or latency? Now is there risk of damage to laptop when this sound happens? It has happened a few days daily and it freaks me out.

    - - - Updated - - -

    In the youtube video, it say to remove 2 programs with Dellassist and that solves the issue. When i check my programs, i don't see Dellassist anywhere though. So what do i do here? Also recently i had to do a windows update as i saw that message when it say you need to do a windows update. Could that have anythign to do with this?

    :)
     
    paulyjustin, May 19, 2020
    #1

  2. Blue Screen at Dell Xps 15

    my laptop is dell xps 15 9550
     
    ThuyNguyen_1610, May 19, 2020
    #2
  3. Dell XPS 15 Laptop Battery Replacement

    Yes go for the appropriate 512 GB or 1 TB M.2 SSD that suits your needs.

    You have a Dell XPS 15 9550 laptop.
    --- What is the original battery part number and the replacement part number?
    Look on the battery itself and also in the battery compartment for that information.

    In my post #3
    Dell xps 15 9550 specifications are designed for 56 WHr or 84 WHr.
    https://downloads.dell.com/manuals/a...uide_en-us.pdf
    --- Check it out in the battery section.

    In your post #14 "But for the 2nd link that is what im not sure of. Because even though they sell the 97whr, from the manual someone mentioned, 9550 only works with 56wh and the 84wh. But some ppl on forums said they put a 97wh battery that i believe is a 9560 battery into the 9550 and it works. So because of that, thats why im curious because having a 97wh over 84wh battery is obviously a bit better."
    --- That's fine for those who have been successful at it but compare the power ratings of your system to what a 97 Whr Capacity requires.
    --- I wouldn't consider one w/o finding out first from Dell and ask them about applicable information.

    In each one of the recommendations of the various posts, the applicable battery part number(s) are included.

    On this one, you can also have it verify the compatibility for your laptop.
    New Dell OEM Original XPS 15 (9550) / Precision 15 (5510) 6-Cell 84Wh Extended Battery - 4GVGH
    New Dell OEM Original XPS 15 9550 Precision Battery 4GVGH
    --- Dell Part Number/SKU: 4GVGH

    EDIT
    I just found the Dell Precision 5510 Owner's Manual and it lists only 56 WHr or 84 WHr also just like your Dell OEM Original XPS 15 (9550)
    Maybe there's hope for your laptop for 97wh battery after all.
    I recommend you call the Dell parts store and get the information you need to know.
     
    MeAndMyComputer, May 19, 2020
    #3
  4. Dell XPS 15 9550 Laptop Stuttering Sound Issues?

    Dell XPS 15 Laptop Battery Replacement

    Paulyjustin post #31
    “Hey. Well my issue is this. I am planning to travel to the US for a short while only and after i get my computer parts put in.. I will be outside the US again. So i can't really do the 30 day thing etc.”
    --- Understood.

    I’m under the impression this is the laptop battery you are interested in.
    --- If you decide on a different battery, the same principle applies.
    NEW OEM ORIGINAL DELL XPS 15 9550 Laptop Battery 11.4V 84Wh 1P6KD 4GVGH
    NEW OEM ORIGINAL DELL XPS 15 9550 Laptop Battery 11.4V 84Wh 1P6KD 4GVGH 695976795427 | eBay
    … 4GVGH is for the 84Wh and it’s a 4-cell unit but I’d also recommend the correct AC adapter at the same time.
    In post #23 you mention “My laptop 56whr battery is RRCGW”, that matches this eBay item also.

    Switching back to Parts People The Dell experts since 2002
    New Dell OEM Original XPS 15 (9550) / Precision 15 (5510) 6-Cell 84Wh Extended Battery - 4GVGH
    New Dell OEM Original XPS 15 9550 Precision Battery 4GVGH
    Note it applies for both your Dell XPS 15 9550 laptop as well as a Precision 15 (5510)
    --- In their case, it’s a 6-cell battery instead of 4-cell from eBay .
    --- Notice some of the details: Genuine OEM Parts Only, 1 Year Warranty Included.
    --- What’s wrong with that: isn’t that what you’ve been asking about: Genuine OEM Parts only is Dell: in addition, a 1 Year Warranty is Included.
    --- Another plus is you can scroll down to Verify Compatibility: Confirm this part is compatible with your Dell before you buy.
    --- Make sure to determine that the 6-cell battery does match up for your particular XPS 15 (9550)
    Maybe you can tell, I prefer to know the original manufacturer’s information for a laptop first and in your case, it’s Dell.
     
    MeAndMyComputer, May 19, 2020
    #4
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Dell XPS 15 9550 Laptop Stuttering Sound Issues?

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