Windows 10: Dell XPS 8700 desktop - Continued Crashing after Windows 10 update

Today for the 2nd time in less than 10 days upon doing a soft restart the video would not come back on. It appears that it boots up without video and goes into sleep mode. Attempt to wake system up - the computer does, however, no video. The 1st time it happened my husband had to do a reinstall of everything and had issues bringing files back.


Prior to this the computer had no issues until we had to update to Windows 10. After installation of Windows 10 the system has had issues with long delays during updates and even some complications but not the extent that we are experiencing today. Anyone have similar issue currently?

:)

 

Can the Dell XPS 8700 be upgraded to Windows 10?

A friend with a Dell XPS 8700 i5 that was running Windows 7 had the OS crash. Recovery media is no longer available and a Microsoft Windows 7 disk isn't a solution because it requires inputting a license key; apparently Dell PCs have the license key embedded in the bios. The question is will the XPS 8700 support an upgrade to Windows 10 if we get a retail copy? TIA for any help.

 

Can the Dell XPS 8700 be upgraded to Windows 10?

Windows 7 doesn't have a key embedded in the bios, that only started with machines built for Windows 8 and above.


The Dell XPS 8700 appears to have been built for Windows 8, but was available with Windows 7 as a downgrade option. In this case there would be no CoA sticker for W7. If this machine had Windows 7 installed when supplied then the key in the bios would still be one for Windows 8. Type the service tag of your friend's XPS 8700 in the Dell Support site here and the System Configuration section will tell you exactly what this particular machine was originally supplied with.

Dell Support - XPS 8700


Assuming it has a Windows 8 key in the bios then a clean install of Windows 10 will find this key. Setup will use it to choose the correct edition to install, Home or (more likely for this model) Pro. The installed Windows 10 will be activated because this PC has a qualifying Windows 8 license based on the embedded key.


PS: I actually bought a second hand Dell Latitude laptop that was built for Win10 but supplied by Dell with Windows 7 pre-installed, so I am speaking from personal experience.

 

Can the Dell XPS 8700 be upgraded to Windows 10?

A link to download Dell images direct from Dell can be generated by the 3rd-party tool from Heidoc.

Microsoft Windows and Office ISO Download Tool

However, for the XPS 8700 the only ISO available is for Windows 8.1.