Windows 10: Designer Bluetooth. Keyboard keeps disconnecting. Mouse is fine

Discus and support Designer Bluetooth. Keyboard keeps disconnecting. Mouse is fine in Windows 10 Drivers and Hardware to solve the problem; I am at my wits end! My designer keyboard keep disconnecting and when I try to add it back in entering the code does not work. I have done this dozens... Discussion in 'Windows 10 Drivers and Hardware' started by JanetScraper, Feb 27, 2020.

  1. Designer Bluetooth. Keyboard keeps disconnecting. Mouse is fine


    I am at my wits end! My designer keyboard keep disconnecting and when I try to add it back in entering the code does not work. I have done this dozens of times in the last two days. At some point the original pairing connects for a while, but disconnects again. I NEED TO WORK! HELP!

    :)
     
    JanetScraper, Feb 27, 2020
    #1

  2. Designer Bluetooth Desktop Keyboard bluetooth constantly disconnecting

    Followed all steps, still no resolution, and my bluetooth mouse, headset, and even and xbox one controller all work and connect perfectly to bluetooth. Only the keyboard disconnects and unpairs. I highly doubt it is the keyboard's hardware, as it operates
    just fine when its actually connected.
     
    CamdenHall, Feb 27, 2020
    #2
  3. ee26 Win User
    Bluetooth mouse & keyboard disconnecting repeatedly

    Hi guys!

    Over the last couple weeks I have been having an issue with my bluetooth mouse and keyboard. Both disconnect out of the blue and only work again upon rebooting my Laptop.

    - My bluetooth is always on
    - My bluetooth states that both the mouse and keyboard are successful connected
    - My drivers are up to date for both bluetooth devices

    Can't seem to find a solution.

    Thank you for the help!
     
  4. Patson Go Win User

    Designer Bluetooth. Keyboard keeps disconnecting. Mouse is fine

    Unable to connect Microsoft Designer Bluetooth Desktop keyboard and mouse.

    Dear All,

    I have just got my set of Microsoft Keyboard and Mouse Designer as well.

    yes indeed it can be quite tricky.....

    the best option I personally recommend is :

    1. Go to your device manager

    2. Under Bluetooth, scroll down the list of devices present there.

    3. Perform a manual driver update (right click every single device) for all items there.

    4. Restart your PC.

    5. Discover your Microsoft Designer Bluetooth mouse and keyboard (before the update in Step 3, I have removed all the Microsoft designer mouse and keyboard drivers / removed the devices). - this time round, it should connect.

    I am using a Lenovo Thinkpad T450s on Windows 10 64 bit using the Intel Bluetooth LE generic hardware.

    hope this helps folks....
     
    Patson Go, Feb 27, 2020
    #4
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Designer Bluetooth. Keyboard keeps disconnecting. Mouse is fine

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