Windows 10: Designer Microsoft Bluetooth keyboard

Discus and support Designer Microsoft Bluetooth keyboard in Windows 10 Drivers and Hardware to solve the problem; My designer microsoft keyboard and mouse has been working perfectly for months. Today I moved from a hotel back to my apartment. When trying to... Discussion in 'Windows 10 Drivers and Hardware' started by grumpyandjaded, Feb 7, 2021.

  1. Designer Microsoft Bluetooth keyboard


    My designer microsoft keyboard and mouse has been working perfectly for months. Today I moved from a hotel back to my apartment. When trying to re"pair" the devices only the mouse could be found. On the keyboard latest design there is no power button or pairing button. I have changed batteries, visited the forums, updated Windows, restarted/rebooted my computer dozens of times all to no effect. As I emphasise bluetooth is not even DISCOVERING the keyboard - only the mouse. This keyboard and mouse purchase was made only 3 months ago and was working perfectly for the last two months that I have been travelling - with the same laptop - Surface Book 3. Anyone have any ideas? Many thanks, grumpyandjaded

    :)
     
    grumpyandjaded, Feb 7, 2021
    #1

  2. Can pair new Microsoft Designer Bluetooth keyboard - but not connect

    Hi

    I just bought a new Microsoft Designer Bluetooth desktop keyboard to use with my Dell XPS 15 9530.

    I'm running Windows 10 and I'm able to pair the keyboard by going to settings and adding and adding a new bluetooth device. It prompts me to type in the passkey on the keyboard and press enter.

    After doing so, the device is added to the device list and after (very briefly) being listed as "Connected" it switches to be listed as "Paired".

    In this state, the keyboard doesn't respond to any input - even after power cycling it. The keyboard even keeps blinking in the Esc-key as if it's still ready to pair.

    I've reset the Bluetooth adapter, run the troubleshooter and made sure that all of my drivers are up to date. Nothing helps.

    Any good suggestions?
     
    KesseRasmussen, Feb 7, 2021
    #2
  3. Patson Go Win User
    Unable to connect Microsoft Designer Bluetooth Desktop keyboard and mouse.

    Dear All,

    I have just got my set of Microsoft Keyboard and Mouse Designer as well.

    yes indeed it can be quite tricky.....

    the best option I personally recommend is :

    1. Go to your device manager

    2. Under Bluetooth, scroll down the list of devices present there.

    3. Perform a manual driver update (right click every single device) for all items there.

    4. Restart your PC.

    5. Discover your Microsoft Designer Bluetooth mouse and keyboard (before the update in Step 3, I have removed all the Microsoft designer mouse and keyboard drivers / removed the devices). - this time round, it should connect.

    I am using a Lenovo Thinkpad T450s on Windows 10 64 bit using the Intel Bluetooth LE generic hardware.

    hope this helps folks....
     
    Patson Go, Feb 7, 2021
    #3
  4. Naresh_K Win User

    Designer Microsoft Bluetooth keyboard

    Connecting Microsoft Bluetooth Designer Keyboard

    Hi,



    Thank you for writing to Microsoft community forums.



    You can Connect a Bluetooth device in Windows where the connectivity between your Microsoft Bluetooth device and your computer depends on your Bluetooth transceiver or in-built Bluetooth:
    Connecting a Microsoft Bluetooth® device.



    As you mentioned that you are not able connect your Bluetooth keyboard to your computer, I would suggest you to follow the steps mentioned in the articles:
    Fix Bluetooth problems in Windows 10
    and Troubleshooting
    wireless and Bluetooth keyboard issues
    .



    Regards,
     
    Naresh_K, Feb 7, 2021
    #4
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Designer Microsoft Bluetooth keyboard

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