Windows 10: Desktop Computer Crashes

My desktop computer crashes after I place it in sleep mode and return after an hour.

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

computer crash

Hi Mark,

Thank you for posting your query on Microsoft Community.

We would like to know the following information to assist you better.

1. Did you make any changes to the pc prior to this issue?

I would also suggest you to follow the below steps to fix the issue.

Step 1: Once you are on the desktop run
System File Check (SFC), and then check if this fixes the issue.

Follow the steps:

SFC scan:

• Press Windows logo + X
• Select command prompt admin
• Type ‘sfc /scannow’ (without quotes) and press enter.
• Restart your computer.

Refer link:
https://support.microsoft.com/en-us/kb/929833.

I suggest you to disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and restart the pc to check if you are able to get to the desktop screen.

I would also suggest you to install any pending updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

These crashes were related to memory corruption (Probably caused by a driver).

Step 2: I would suggest you to run these tests to verify your memory and find which driver is causing the problem.

1. Since it is more likely to be a driver issue please run verifier first.

You can refer to the Wi-Ki article for diver verifier.

Driver Verifier-- tracking down a mis-behaving driver.



2. If verifier does not find the issue we can move on to the memory test.

You can refer to the Wi-Ki article for Memtest.

Memory problems.

Hope this information is helpful, if not let us know with the updated status and we will be happy to assist you further.