Windows 10: Desktop crashes when trying to make a new folder.

This occurs on the desktop and while in the file explorer.


When I right click and attempt to make a new folder, by going onto the "new" drop-menu the little pop-up box freezes as well as the desktop or file explorer.


The only notable change I have noticed is that I bought and downloaded Star Wars Battlefront 2 (2017) from the Origin store.

:)

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.

 

creating new folder problem in windows 10 creator

Thanks, the step you mentioned

Click on the desktop.

• Press CTRL + SHIFT + N.
• A new folder should be created.
• Creating a new folder using a keyboard shortcut.

It's working for me. But my new folder option is not working anywhere not in desktop as well as not in file explorer. Whenever I am placing my cursor on new folder option, its first spinning for few seconds then goes to close the file
explorer and refresh the desktop once.

 

Can not create New Folder in Desktop

When you open 'Properties' for the 'Desktop' folder in your 'Username' and select 'Location' does it show as in image below:

If not select 'Restore Default' (blank out is your 'Username', even if it appears correct still select. (worth a try).

Try create a new folder from desktop!!!

If that does not work try (suggestion):

Rename current desktop folder to 'Desktop1' > create a new 'Desktop' folder > try to create new folder from desktop.

Trying to avoid creating new user profile!!!!!!