Windows 10: desktop diagnostics

I am having problems with my desktop. It seems to lockup. I installed an update on 06/28/2022. The update was an optional feature update. I can not find in the update list to uninstall it to see if it is causing the problem. I have run dism /online /cleanup-image /restorehealth and sfc /scannow. The sfc command did find and correct problems but I am still having problems with the desktop. To run an app I can type [windows key] s and then be able to open an app. I can not use the mouse to open an app. The mouse is good. It works fine when I have an app open. Below is info in the abou

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fllckering desktop

Hi Yvonne,

To resolve your issue with flickering desktop, we suggest that you update your display drivers with the steps listed below:

• Right-click Start, then select Device Manager.
• Expand Display Adapters to find the name of your device.
• Right-click the device and select Update Driver Software.
• Follow steps to update display drivers.

Update us on the result.

Regards.

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.

 

My laptop has 12 GBs of RAM installed, but it said that only 2.41 GBs of RAM is usable. How do i change this.

We appreciate your time responding to our reply. We suggest that you run the Windows Memory Diagnostic tool. This tool Follow these steps to run the tool:

• Type memory on the Search box from your desktop.
• Select and run Windows Memory Diagnostic.

Let us know how it goes and we'll assist you further if needed.