Windows 10: Desktop documents

Hi


I have just got a new tablet and all important business documents I had been saving to my desktop and they had been displayed in a list on the left hand side of sceen.

I then just physically closed down the screen sitting on top of the keyboard and when I opened it again it was all over the place...

the document icons now are massive blurry and take up the full screen.

I have tried everything in settings to try and get it back to normal but I don't really know what im doing and nothing seems to be working...


HELP

:)

 

documents to go

If downloading and re-installing the Desktop Application does not help, allow me to suggest to additional resources from "Documents to Go":

• Documents To Go for iPhone Help
• Support Forum

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Folder Freeze when trying to click on a Word Document. HELP

Hi there,

I came across a very weird bug/issue.

Use Case

Step 1: Create a word document on Desktop and name it TestFreeze

Step 2: Test that you can open the word document and write something like 'Testing freeze folder' ->save it

Step 3: Create a folder on Desktop and name it FreezeMe

Step 4: Copy 'TestFreeze' document in the 'FreezeMe' folder

Step 5: Open the 'FreezeMe' folder and select/click 'TestFreeze' document

Result: Folder Not Responding

Additional Information

I have run some tests and it does not matter:

• if it is a new or old Microsoft word file
• if the document has content in it or not
• if it has a long/short name or special characters
• it does not matter the folder or the name of the folder in which you put the file in

I also tried with an excel file and seems that I do not experience the same issue.

Microsoft version: 16.0.9330.2073

Windows version: 10.0.17134 Build 17134 with all updates up to date

If there is anything else I can provide to help sort this out, please do let me know.

Opened to any suggestions on how to fix this, as it is very frustrating.

Thanks