Windows 10: Desktop freezing or rebooting - Kernel Power 41 63, Bugcheckcode 278

Hi everyone. Ever since about a week ago, my prebuilt Alienware Desktop with Win 10 Home that i use for gaming has started being a nuisance.
Everything worked fine beforehand, but in the last couple days my desktop either suddenly has a freeze of death and i have to hard reboot it, or the desktop freezes and after a couple seconds auto-restarts. I've been trying to troubleshoot myself and found a couple useful threads, but was unable to resolve the issue at hand. Those threads seem to suggest graphics card driver issues or power supply issues.

The crashes seem to happen unrelated to whether or not a game is running or the runtime, sometimes i have a streak of no crashes at all for hours, and worst-case my PC crashes 6 times over the course of 30 minutes and 8 times a day. I share the room with a roommate who also uses his notebook for gaming.

What i've tried:
Rollback Graphics card driver in devmanager, completely uninstall and reinstall graphics card driver manually
Install all Windows updates
Run System File Checker
Uncheck "Perform automatic reboot"
Monitor GPU heat idling around 40, going to 80 when playing games

My computer:
pre-built Alienware Area-51 R2 x64

Intel R CoreTM i7-6900k CPU @ 3.20 GHz [01]: Intel64 Family 6 Model 79 Stepping 1 GenuineIntel ~3193 MHz
NVIDIA GeForce GTX 1080
Win10 Home 64bit 10.0, Build 18362
64gb RAM
BIOS Alienware A14, 02.07.2018
Power Supply Dell D850EF-00 850W N1WJD Power Supply
DirectX12 installed

Here's what the eventlog says after a crash:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2020-05-04T15:33:45.994308100Z

EventRecordID 18281

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-MM0EKKD

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 278
BugcheckParameter1 0xffff8682a682f460
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0

This is what the tool "WhoCrashed" gathers from the Memory.dmp

On Mon 04.05.2020 17:04:47 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: Unknown 0xFFFFA28D12BC3E70
Bugcheck code: 0x119 0x2, 0xFFFFFFFFC000000D, 0xFFFFDD869D232920, 0xFFFFA28D12BC3E70
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error.
Google query: VIDEO_SCHEDULER_INTERNAL_ERROR



On Thu 30.04.2020 20:09:59 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\043020-9593-01.dmp
This was probably caused by the following module: watchdog.sys watchdog+0x41A0
Bugcheck code: 0x119 0x2, 0xFFFFFFFFC000000D, 0xFFFFFC0D2CC07920, 0xFFFF9D0156830650
Error: VIDEO_SCHEDULER_INTERNAL_ERROR
file path: C:\Windows\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a Microsoft

module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Additionally, here's a link to the minidump: https://drive.google.com/file/d/161HvkA7SK-XuCRzMU7b_xl-cqWyufspj/view?usp=sharing


Thanks

Patrick

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Kernel power 41 63 Windows 10

I get critical error kernel power 41 63 windows 10 only in online games. For example the system freezes when I leave the game for half an hour so I have to reboot.

 

Kernel Power 41 (63) error after updating to win10 from win7

Okay, I did a repair install. Videogame freezes disappeared.

But I still have the random reboots with Kernel Power 41(63) error.