Windows 10: Desktop pc randomly turning off the display or restarts on its own

Deozza · May 21, 2021

Hello all. Since the start of the week, my pc is acting strange. Randomly, no matter the hour of the day, it turns off the display. The peripherals are still on, sometimes I still have sound coming from open apps. But the video output is gone. Today it even reboots itself twice in a row, without any warning o

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Daryl Gill · May 21, 2021

PC Randomly Restarting after installing new Ram!

Try turning up your cpunb volts a bit this made mine stable same incremental steps as memory until stable.
Kernel power is normally CPU power cut or tripped it's likely the last step of a lockup(I've had this a lot with an unstable oc like your saying) I ended up at 1.35 cpunb volts to get those memory clocks stable.
I've ran my memory at 1.55(1600-1866) most its life for stability except at 1333 and as high as 1.65 with no issues while benching.
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Tried your suggestions, but still had a restart! Also ran memtest overnight (13 hours according to memtest) and had no errors! Also ran Passmark Burn in test for a couple hours testing everything and had no errors or restart. Could fitting the new ram have triggered something to go bad like my mobo or psu?

jorog(2) · May 21, 2021

Display does not turn off when pc is idle

Hi Jorog,

We appreciate you for being a part of Windows 10.

Since when you are facing this issue?

Is your computer up to date?

Until you reply back to us with the required information, you may follow the below suggestions

Kindly follow the below steps and check if it helps.

I suggest you to create a new power plan and check if there is any issues with the current power plan which you are using at present in your system. Follow the below steps sequentially.

Step 1:

Press Windows + R keys on the keyboard to open Run command.

Type powercfg.cpl to open the power settings.

You may create the new power plan by clicking on the Create a powerplan
on left navigation pane.

Assign the name you wish to new power plan, click on Next and change the settings accordingly and click on
Create.

Step 2:

Press Windows + R keys on the keyboard to open Run command.

Type powercfg.cpl to open the power settings.

Select your current plan and click on Change plan settings. (The power plan which you have created in the step 1

Set the Turn off the display to 5 minutes/any other time you wish.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.
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Just did all the suggestions. Did not work. Display does not turn off.

This issue was from the beginning when I downloaded Win 10. I had Win 8.1 and the display always turned off as I set it.

My pc is HP Pavilion Touchsmart 23 all-in-one. According to "checking for updated drivers on display and monitors", I always get the response that the drivers currently installed are the correct ones.

Hassan786m · May 21, 2021

Laptop Randomly Restarts / Turns Off and comes on with No Wifi

Hi Hassan,

This problem most likely results from a malfunctioning driver for your WiFi adapter. We can get more background about why you are experiencing this by looking into several factors why the adapter fails to run correctly. Kindly answer these questions:

Do you get any errors when the laptop restarts?

Did the problem start after installing updates or new programs?

Have you noticed if the restarts are triggered by certain programs or operations?

We can run the Network Adapter Troubleshooter to find and troubleshoot errors with the WiFi adapter on your laptop. Here's how you can perform the suggestion:

Click on Start.

Type Troubleshooting then press Enter.

On the left panel, click on View all.

Choose Network Adapter and allow the troubleshooter to run.

Let us know if the tool finds anything.

Regards.
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Thanks for the reply

I dont get any errors when the laptop restarts, but it happens randomly and instantly everything shuts down with no warning. Its not like a restart because it doent say restart it just turn off. And sometimes switches ot self back on.

I dont think I have downloaded any applications to cause the problem.

Te problem happens randomly, i think most of the time when im using the internet or using cpu heavy applications. But i think it happens randomly.

I tried the troubleshootin and it doest have the wifi adapter when it randomly shuts down. It just shows ethernet and bluetooth adapter. When i restart it again wifi works.

Windows 10: Desktop pc randomly turning off the display or restarts on its own

Desktop pc randomly turning off the display or restarts on its own

Desktop pc randomly turning off the display or restarts on its own

Desktop pc randomly turning off the display or restarts on its own

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