Windows 10: Desktop pc will not go to sleep.

I have a Windows 10 All-in-one that will not go into sleep mode--manually or automatically after a designated period of time. I have adjusted all of the regularly suggested Advanced Power Settings: Wake timers enabled and disabled. "Allow the computer to sleep" and "Prevent idling to sleep."The power troubleshooter found no problems. Two laptops with identical settings always go immediately to sleep when the lid is closed. Never a problem. Can anyone tell me why this happens and how to fix it?

:)

 

Sleep

Hi,

This may happen due to its power plan. A power plan is a collection of hardware and system settings that manages how computers use and conserve power. For this, we suggest that you reset and restore power plans to its default. kindly follow these steps:

• Open the Command Prompt (Admin).
• Copy and paste the command below into the command prompt, and press
  Enter:
  • powercfg -restoredefaultschemes
• Close the Command Prompt window, and then restart your PC to apply the changes.

After that, go to Power & sleep settings
by typing it into the Windows Search. Check the When plugged in, PC goes to sleep after
settings is set to Never.

Let us know if the steps above helped you to resolve the issue.

 

Trouble Putting PC to Sleep

I finally determined what the cause of my PC waking up right after I invoke sleep function Start > Power > Sleep. I recently purchased a Velocifire wireless (2.4ghz) keyboard that also comes with a USB cord so it can be used in corded mode. When used in corded mode, sleeping the PC is not a problem. When I use the wireless dongle, the PC refuses to sleep for more than a second. So, the wireless mode of this keyboard is what triggers the problem. In addition to the things I've tried in my original post, here are the results of some suggestions you guys made:

• Created a new fake user and logged in under than user. Same behavior.
• Started PC in Safe Mode. Unfortunately, in Safe Mode sleep functions are limited to the monitor and hard drives. Nothing to put the PC to sleep.
• Tried going into sleep via Alt + F4. Same behavior.
• powercfg -a reports S3 is active on my system.

There are no obvious irregularities in Device Manager. The dongle shows up under USB Serial Bus Controllers as a USB Composite Device.

• General Tab says "This device is working properly".
• In Driver Tab, I tried searching for a better driver, but Windows says there is no better driver.
• There is no Power Management tab.

So as it turns out, all of things I've tried appear to have been a waste of time as it was not addressing the wireless function of the keyboard. I contacted the manufacturer and they suggested that I delete the USB Composite Device entry, re-boot and re-insert the dongle. However, that did not change inability to sleep the PC.

Any other ideas?

 

SLEEP ON DESKTOP

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are having issues with the sleep mode feature on the PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the user account configured on the PC? (Microsoft account/local account)
  
• What happen to the opened apps, does it close or minimize?
  
• What is the KB number of the recent update installed, prior to this issue? (Settings>Updates & Security>Windows Updates>Update history)

Meanwhile we would suggest you to perform these methods and check if that fix the issue.



Method 1: Run the troubleshooter.

1. Press Windows + I to launch Windows Settings.
   
2. Select Updates and Security and click on Troubleshooter.
   
3. Look for Power troubleshooter and select it.
   
4. Click on Run the Troubleshooter and follow the onscreen steps.

Method 2: Restore the power plan to default.

1. Press Windows + R key from the keyboard to launch Run command.
   
2. Type control panel and click Ok.
   
3. Select Power Option and click on Change plan settings under Balance
   
4. Click on Restore default setting for this plan.
   
5. Restart the PC and check.

Let us know how it goes.



Aditya Roy

Microsoft Community – Moderator