Windows 10: Desktop restarting when I touch the mouse/keyboard/wires?

Discus and support Desktop restarting when I touch the mouse/keyboard/wires? in Windows 10 Ask Insider to solve the problem; This happens when I haven't used them for a while. submitted by /u/trobot2 [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/trobot2, Oct 26, 2020.

  1. Desktop restarting when I touch the mouse/keyboard/wires?


    This happens when I haven't used them for a while.

    submitted by /u/trobot2
    [link] [comments]

    :)
     
    /u/trobot2, Oct 26, 2020
    #1

  2. Mouse, keyboard, and touch screen suddenly not working

    Hello,

    I realize the inconvenience you are facing in accessing the mouse, keyboard, touchscreen on your device. Do not worry we will help you with this issue.

    I would like to inform that this issue might have occurred due to outdated/ corrupted drivers on your device.

    Do let us know the following to assist you better with this issue:

    • What is the make and model of your device?
    • Have you made any hardware/ software changes to the operating system prior to this issue?
    • Are you able to access the device using external mouse and keyboard (Confirm to us)?
    • Are you able to boot the device to Safe mode with Networking?

    If you are able to access the desktop using external mouse and keyboard, try the below troubleshooting steps and check if it helps.

    Step 1: Update the keyboard drivers.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Keyboard.
    • Right click on the Keyboard driver and click on
      Update driver software.

    Step 2: Update the Touchpad drivers.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Mice and other pointing devices.
    • Right click on each of the drivers and click on Update driver software.

    Step 3: I suggest you to update the drivers for touch feature in Device Manager:

    Steps:

    • Right click on Windows key from the desktop and click on
      Device Manager.
    • Expand Human Interface Devices, right click on the
      Touch screen driver and select Update Driver Software.

    Hope it helps. Reply to the post with the required information and updated status of this issue for further assistance.

    Thank you.
     
    Deepika Gowda, Oct 26, 2020
    #2
  3. Wired Keyboard and Mouse Stop Working - Windows 10

    Wired Keyboard and Mouse Stop Working - Windows 10
    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Oct 26, 2020
    #3
  4. Desktop restarting when I touch the mouse/keyboard/wires?

    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Oct 26, 2020
    #4
Thema:

Desktop restarting when I touch the mouse/keyboard/wires?

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    Desktop restarting when I touch the mouse/keyboard/wires?: This happens when I haven't used them for a while. submitted by /u/trobot2 [link] [comments] https://www.reddit.com/r/Windows10/comments/ji6lnb/desktop_restarting_when_i_touch_the/
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