Windows 10: desktop turns black

Discus and support desktop turns black in Windows 10 Support to solve the problem; I have this problem lately where my desktop just turns black a while....I also when this happens unable to move my mouse cursor. But strange thing is... Discussion in 'Windows 10 Support' started by 7ender, Feb 13, 2021.

  1. 7ender Win User

    desktop turns black


    I have this problem lately where my desktop just turns black a while....I also when this happens unable to move my mouse cursor.
    But strange thing is the windows i have open just show....even when video playing in it, the video keeps playing, i cannot do anything though, because i cannot move my mouse.

    It happened last few days like 1 or 2 times a day....but today it shortly did it already like 5 or 6 times.

    I recently did the update that MS asks for. Could it be related with the latest update? Any issues known?

    Thank you,

    :)
     
    7ender, Feb 13, 2021
    #1
  2. Remon Ont Win User

    Desktop background gone black after a few minutes of use on laptop.

    Hello,

    Desktop background and taskbar going black could be due to software conflicts.

    We would like to know some information to better assist you with your concern:

    • What troubleshooting steps have you done so far?
    • Did you get any error messages or error codes?

    In the meantime, we suggest that you try to check if the "Show Windows Background" option is turned on. Follow the steps below:

    • Open Settings in the Start menu.
    • Go to Ease of Access, then on the left side, click
      Other options.
    • Turn on Show Windows Background and check if it works.

    We will wait for your reply.
     
    Remon Ont, Feb 13, 2021
    #2
  3. Ryan Fra Win User
    Endless black screen without anything but it is on

    Hi Basim,

    There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

    • Are there any major changes made on your computer before the issue started?
    • Have you performed any troubleshooting steps to fix the issue?

    For now, we suggest that you follow the troubleshooting steps from this
    link
    .

    We are looking forward to your reply.
     
    Ryan Fra, Feb 13, 2021
    #3
  4. desktop turns black

    Black Screen after update

    Hi,

    Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

    I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

    Method 1:

    Step 1: Perform Power Drain and check if you are able to access your desktop screen.

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec.
    • Plug the charger/power cord and restart system.

    Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

    Method 2: Inaccessible Desktop.

    If you are unable to access the desktop screen and you are stuck on the
    Black Screen,
    then I would suggest that you refer to the article
    Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Vanessa Sohtun, Feb 13, 2021
    #4
Thema:

desktop turns black

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