Windows 10: Device driver icon has warning flag

I run Windows 10 on a Lenovo Ideapad Flex 5 laptop. In Device Manager, the icon for my touchpad has a yellow caution flag. When I update it through DM, DM tells me I already have the best driver. When I run third-party Driver Booster which has always been reliable up to now, it claims I need a new driver; when I let DB update the driver, the pointer disappears, and I have to do a system restore to get back to where I was before. I have to go through contortions and conniptions to get the pointer to come back. Obviously, I trust Microsoft more than DB in this case, but I have a couple of questions: why did Driver Booster disagree with Device Manager, and if my driver is up to date, why do I get the caution flag?


Thanks.

:)

 

base system device driver not found

Hello,

Code 28 error indicates that the drivers for this device are not installed. I would suggest you to try the methods provided below and check if they help in resolving the issue.

Method 1: Run Hardware and Devices Troubleshooter.

Hardware and Devices Troubleshooter automatically detect and fix issue with your hardware and devices. To run this troubleshooter, follow these steps:

• Open Control Panel.
• Select View by: Small icons.
• Open Troubleshooting.
• Under Hardware and Sound, run Hardware and Devices Troubleshooter.
• Follow the on-screen instructions.

Method 2: Update the driver.

• Open Device Manager.
• Find the device that you want to update, and double-click the device name.
• Click Driver tab.
• Click Update Driver.
• Follow the on-screen instructions.

Update us on the outcome.

 

Laptop driver/reformat question

This is excellent advice. Writing down the list of installed devices prior to re-formatting will save you a lot of heartache. With that list, you won't have to try to figure out exactly which wireless card or web cam driver you need since there will likely be several to choose from.

 

When trying to install the device drivers manually it says "Windows Was unable to install your Unknown Device.

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  Which driver are you trying to install?
  
• 
  Did you make any changes prior to this issue?
  
• 
  Since when are you facing this issue?
  

I suggest you to follow the steps below and check if it helps.

Step1: Run hardware and device troubleshoot.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

And also check with your manufacturer web site for the drivers.


Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.