Windows 10: Device encryption wont turn on

Discus and support Device encryption wont turn on in AntiVirus, Firewalls and System Security to solve the problem; I'm using a Dell XPS 13 and was having an issue with my computer asking for BitLocker recovery key out of nowhere everytime it booted so I turned it... Discussion in 'AntiVirus, Firewalls and System Security' started by BrandonGray3, Jul 30, 2019.

  1. Device encryption wont turn on


    I'm using a Dell XPS 13 and was having an issue with my computer asking for BitLocker recovery key out of nowhere everytime it booted so I turned it off and restarted and now trying to turn it back on and getting a message "Something went wrong. Try again later" which is a completely unhelpful message. Wondering the solution to this?

    :)
     
    BrandonGray3, Jul 30, 2019
    #1

  2. Encryption

    Hello Miriam,

    For us to be able to isolate your concern why your devices page says it is not encrypted when you've turn on encryption, kindly answer these questions:

    • Does this happen before you encrypt the device?
    • Which Windows version currently running on your device?
    • What troubleshooting steps have you tried so far?

    We will be waiting for update.
     
    Gerald Mal, Jul 30, 2019
    #2
  3. xinlifoss Win User
    Device Encryption - Turn On or Off for Windows 10 Mobile Phone


    thanks for the tip. yes, the phone did ask if I wanted to set a pin. I tried my tests with the pin set and without a pin set. no difference.

    it took a while, but I finally got this new update installed.

    alas, same pathology:
    • with a local Device Encryption toggled On, no dialog, no change in Storage status
    • with an activesync policy from Google Sync (Google for Work), the Requires Encryption policy is ignored by the device, so the toggle remains Off, yet the device seems to be reporting back to the server that encryption is activated because the data is syncing with the servers
    • with a native Office Enterprise that has a Requires Encryption policy, the settings toggle is moved to On and greyed out so the user cannot disable, the data is syncing immediately, yet the Storage settings do not indicate that the device is encrypted.

    last thing. with windows 8.1r2, the Office Enterprise did seem to set the encryption correctly.

    still puzzled.
     
    xinlifoss, Jul 30, 2019
    #3
  4. Device encryption wont turn on

    Device Encryption not avaiable

    Hello Fraczek,

    Thank you for contacting Microsoft Community.

    We understand your concern in this regard.

    • Are you referring to BitLocker Drive Encryption?
    • What preventing you from doing this?
    • Did you get any error message or code while doing this?

    Before you come up with the above information, suggest you to refer the article

    Help protect your files using BitLocker Drive Encryption
    and see if it help you.

    Do refer the article
    Windows BitLocker Drive Encryption Step-by-Step Guide
    and check if it help you with the required information.

    Keep us posted if you require further assistance.
     
    Yashwanth Kotakuri, Jul 30, 2019
    #4
Thema:

Device encryption wont turn on

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