Windows 10: Device Health Attestation Error

Discus and support Device Health Attestation Error in AntiVirus, Firewalls and System Security to solve the problem; I am having an error in Microsoft Security can any help me? And I tried clearing the tpm but the problem still unsolved.[ATTACH]... Discussion in 'AntiVirus, Firewalls and System Security' started by MuhammadOwais2, Oct 5, 2018.

  1. Device Health Attestation Error


    I am having an error in Microsoft Security can any help me? And I tried clearing the tpm but the problem still unsolved. Device Health Attestation Error 3fafcb18-c4ce-404d-8fdf-62ebf1d95e96?upload=true.png

    :)
     
    MuhammadOwais2, Oct 5, 2018
    #1
  2. Anna Bon Win User

    Device Performance & Health feature

    This can be an issue with the old driver, update or hardware. However, for us to fully identify what is causing the issue, we may need to perform some troubleshooting steps. Please follow the steps below and check if it helps:

    Step 1: Use System File Checker to check for system file corruption.

    • Right-click (or press and hold) the Start 
      button, then select Command Prompt (Admin).
    • Enter sfc/scannow(note the space between "sfc" and "/").
    Step 2: Perform a clean boot. It will start Windows by using a minimal set of drivers
    and start up programs. It will also eliminate software conflicts that could occur when you install a program, or an update, or when you run a program in Windows.

    Once done, check if your Device Performance & Health will work and generate a report.

    Let us know the result of the suggested steps.

    Thank you.
     
    Anna Bon, Oct 5, 2018
    #2
  3. Jelu Cal Win User
    Device and performance & health

    Hi,

    The result of the Health report is indicative of an issue with the device drivers. To better understand your concern, we'd like to know the following:

    • If you're able to check if there are pending updates per device driver on your PC. To do this, see screenshot below.


    Device Health Attestation Error 24cf136e-ef70-4ca4-aa6b-bf283c71a623.png


    • If you're able to see the details of the Health report by clicking the Learn more button.


    Device Health Attestation Error b6b886a4-f1b6-46c5-83e4-2abf59a62d90.png


    • The last activities that you've performed on your device prior to your concern.
    • If you're referring to the Hardware and Devices troubleshooter when you mentioned about running the troubleshooter.
    • The version of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this

      link
      .

    We look forward to your response.
     
    Jelu Cal, Oct 5, 2018
    #3
  4. Jaune Bel Win User

    Device Health Attestation Error

    Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

    We appreciate your time responding back to us. At this point, we would suggest that you access the built-in Administrator account to and check if you would be able to perform a Health Check from it. Here are the steps on how to enable the built-in Administrator
    Account:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:yes and hit
      Enter
      .

    After completing these steps, you should see a message that you've done the command completed successfully. Sign out from your current user profile and you'll see the Administrator account as one of the choices.

    Let us know if you would be able to perform a system health check on your account and we'll assist you with the next steps needed.

    Once you're successful with performing a health check on the Administrator account, we would suggest that you disable it from your personal user profile by following these steps:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:no and hit Enter.

    Let us know how it goes and we'll assist you further.
     
    Jaune Bel, Oct 5, 2018
    #4
Thema:

Device Health Attestation Error

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