Windows 10: Device manager unable to start correctly 0xc0000428 error

Hello,

I havent been able to access my device manager. Keep getting the mmc.exe application error above. Does anyone know a fix to it? Ive also reset Microsoft10 with keeping my files option but the problem still persist. Pls help.

:)

 

Unable to boot the device with error: 0xc0000428 on Windows 10

Hi Vuk,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing in booting the device with 0xc0000428 error. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What is the complete error message along with the error code of this issue?
• From when are you facing this issue?
• Have you make any hardware/ software changes to your device prior to this issue?

I would like to inform that when you attempt to start a Windows 10 system, the system fails to start normally and you receive an error:
0xc0000428 for the signed driver dlkmdldr.sys. Do confirm us if you are facing the same issue.

Try the below and check if it helps.

Step 1: I suggest you to remove all the external devices except mouse and keyboard, hard reboot the device and check if the issue persists.

Step 2: I suggest you to boot the device by choosing the "Disable Driver Signature Enforcement" mode from the advanced boot menu, you would be able to boot the system to the desktop.

• Try to boot the device to Windows Recovery Environment
• Click on Advanced options, Startup Settings
  and Restart.
• Once the computer restarts, press F7 key to start he device on
  Disable Driver Signature Enforcement mode.
• Check if the computer boot successfully.

Step 3: I suggest you to install the pending updates on your device after restarting the computer.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above an update us the status of this issue to assist you further accordingly.

 

Blue Screen and Error code: 0xc0000428 on Startup

Hello,

When I start my computer the screen is blue and reports:
Digital signature for this file couldn't be verified
Error code: 0xc0000428
You'll need ti use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer

If I press F1 for Recovery Environment then I just return to the same blue screen and error message. If I press Esc then I can get into BIOS and choose to Boot from UEFI installation media.

First, let me say that I have Googled and tried pretty much every suggested solution out there but I still haven't been able to fix this issue.

Computer information:
Asus Laptop
Windows 10 Home

It started when I turned on my computer yesterday (worked the day before), the only difference is that I had plugged in headphones when I started the computer (the headphones I had used before on numerous computers).

To try and solve this I have:
- Downloaded the MediaCreationTool and created an installation Media (to have USB to boot from)
- I tried every System Repair and Restore (from Troubleshooter) but nothing worked. System Restore just restores to last known point (have tried different points) but the same blue screen error occurs.
- I tried to install a new Windows but I still get the same error (and now I can't do System restore since there are no previous saves)
- I have gone into Command prompt and tried Chkdsk and it reports no errors except that it was unable to save message log.
- I even tried to recreate the Registry by using CMD but when I came to the step to go into RegBack the directory is empty of any files (no Registry files so can't perform back-up)

So if anyone can help me figure out how to restore my computer it would be highly appreciated since it feels like I have tried everything.

 

Device Manager Missing

Hi Robert,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the following details.

• 
  Are you able to see device manager in Control Panel?
  
• 
  What is the status when you click on the option?
  
• 
  Do you see any error code or error message on the screen?
  
• 
  Since when did the issue started appearing?
  

As a work around, I suggest you to follow the below steps and check if it helps.

• 
  Right click on Start Menu
  

Check if you are able to see device manger in the pop up menu.



Please reply with the details and updated status of the issue. We will be happy to assist you accordingly.

Thank you.