Windows 10: device no longer supports bluetooth?

since this latest windows update..i have lost bluetooth with my computer..before i had the the bluetooth icon in the taskbar tray. now it is no longer there..when running bluetooth troubleshooter its telling me my device does not have bluetooth..please help.


motherboard is ASUS Maximus IX formula. drivers are upto date.

:)

 

Bluetooth device is shown as not present.

Hello Dominika,

Thank you for getting back to us. Since the issue still persists after following the steps on the article above, we'd like to know more. Kindly answer the following questions:

• Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
• What is the make and model of your Bluetooth device?
• Can you tell us the specific bluetooth devices that you're using on your Windows 10?
• Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features?
  

Meanwhile, we suggest that you check if the Bluetooth services is enabled by following the steps below:

• Press Windows + R keys on the keyboard, type services.msc and press OK.
  
• Right click on Bluetooth Support service and select
  Restart.
  
• Right click on Bluetooth support service and select Properties
  and check if the startup type is Automatic.

We'll be waiting for your response.

 

Bluetooth No Longer In Device Manager

Last night, I had a bluetooth keyboard connecting perfectly to my Lenovo AIO 700 (as it had done since I brought it a few weeks ago). This morning, there was no bluetooth connection.



Checked settings - bluetooth not listed as an option. Checked Services.msc and changed bluetooth options to "automatic". Ran driver updates through device manager and was getting "code 45" on all of them (icons were greyed-out but showing under the bluetooth
node). I uninstalled all drivers and restarted and, since that point, there are no bluetooth drivers ANYWHERE in device manager (including in hidden files). I have done:

• A system restore
• A full system reset
• Cmd prompts:
• dism /online /cleanup_image /restorehealth
• sfc /scannow
• Hardware troubleshooter x2
• Upgraded BIOS from Lenovo website (although nothing in my BIOS - old or new -that relates to bluetooth anyway that I can see)
  

Basically, I have done everything I can find online and I am getting nowhere... Tried to speak to Windows support but requested call from them twice and they never called. Looks like the hardware is no longer installed for some reason but I can't get it
to pick it back up again. Only other thing of note is that in device manager/universal serial bus controllers I have a yellow exclamation mark next to "unknown USB device (Device Descriptor Request Failed)" which I have tried to uninstall several times but
keeps reappearing with the same description.

Any suggestions appreciated! Thanks!

 

Undo forget Bluetooth device and find my Bluetooth device again

Hi,

To help resolve the concern, we suggest using the Hardware and Devices troubleshooter. It will check for common problems and make sure that any new device or hardware connected to your PC is installed correctly.

If the issue still persists, we suggest restarting the Bluetooth Support Service. To do this, follow these steps:

• Press the Windows key + R, and then type services.msc. Click
  OK.
• In the Services window, look for Bluetooth Support Service.
• Right-click on Bluetooth Support Service, and then select
  Restart.
• Right-click on it again, and then select Properties.
• Switch the startup type to Automatic.

Let us know if you face any issues.