Windows 10: Device not showing

On the microsoft store when I go to my library and try to download minecraft which I already own on my xbox it says install on my devices, but for some reason my xbox shows up and my laptop doesn't but when go to https://account.microsoft.com/devices it shows my laptop.

:)

 

My laptop is not showing other devices or unknown devices

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

Some devices might be listed under hidden devices in Device Manager, I suggest you to open Device Manager then click on View option and click on Show hidden devices. Once it is done, check whether you can find the device.

As an initial step of troubleshooting, I suggest you to try connecting the device with other USB ports and check if it is detected (If you are connecting through USB).

Also, try updating the USB drivers and check if it helps. Follow the below steps.

-Open Device Manager.

-Find and expand Universal Serial Bus controllers.

-Right-click on each driver listed and click on Update Driver Software

-Restart the system after updating the drivers.

-Try connecting the device and check if the issue still persists.

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.

 

USB microphone show up under "Other Devices" in the Device Manager

Hi Luke,

We suggest that you update the device driver. You can do that by following these steps:

• 
  Select the Start button, type Device Manager, and select
  it from the list of results.
  
• 
  Expand the category where your device is located, then right-click on the name of your device, and select Update Driver Software.
  
• 
  Select Search automatically for updated driver software.
  

If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

If updating the device driver doesn't work, we suggest that you reinstall the driver:

• 
  Open Device Manager.
  
• 
  Right-click on the name of the device.
  
• 
  Select Uninstall.
  
• 
  Restart your PC and Windows will attempt to reinstall the driver.
  

Let us know how it goes.

Regards.

 

webcam not working, and not showing in device manager

Hi Charles,

I understand the frustration you have. To be able to help you, we have some questions to isolate this matter:

• 
  When did this issue start?
  
• 
  Were there any changes made before the issue occur?
  
• 
  Were you able to use the imaging devices before?
  
• 
  What troubleshooting steps have you done so far?
  

There are a lot of possibilities why your
imaging devices is not showing in your device manager. One is that, the
drivers may not be installed or
outdated or there are
corrupted system files
that causes it. We suggest that you perform these
methods of troubleshooting steps
and see if there's any changes:

Method 1: Update your drivers.

To know how to update your drivers, click
here.

If the update is not available, kindly check your
manufacturer's website
for the latest updates.


Method 2:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 3:
Run DISM Tool.  

After running the
SFC scan
and the issue still persist, run the
DISM
to check the system health and to try restoring or fix any corrupted files. To run the
DISM tool, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 4: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

If the issue persists, we suggest that you contact your
Manufacturer for further assistance.

Let us know how it goes.

Regards.