Windows 10: Device Performance & Health

Hello guys,


Is there something wrong if the device performance and health went to black dot instead of green check?

Thank you.


I just recently upgraded my RAM when this happened..
from 4GB to 12 GB




:)

 

Device Performance & Health feature

This can be an issue with the old driver, update or hardware. However, for us to fully identify what is causing the issue, we may need to perform some troubleshooting steps. Please follow the steps below and check if it helps:

Step 1: Use System File Checker to check for system file corruption.

• Right-click (or press and hold) the Start 
  button, then select Command Prompt (Admin).
  
• Enter sfc/scannow(note the space between "sfc" and "/").

Step 2: Perform a clean boot. It will start Windows by using a minimal set of drivers
and start up programs. It will also eliminate software conflicts that could occur when you install a program, or an update, or when you run a program in Windows.

Once done, check if your Device Performance & Health will work and generate a report.

Let us know the result of the suggested steps.

Thank you.

 

Device and performance & health

Hi,

The result of the Health report is indicative of an issue with the device drivers. To better understand your concern, we'd like to know the following:

• If you're able to check if there are pending updates per device driver on your PC. To do this, see screenshot below.

• If you're able to see the details of the Health report by clicking the Learn more button.
  

• The last activities that you've performed on your device prior to your concern.
• If you're referring to the Hardware and Devices troubleshooter when you mentioned about running the troubleshooter.
• The version of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this
  
  link.

We look forward to your response.

 

Device Performance & Health Status unknown

I was reading how to troubleshoot Device Performance & Health Status unknown and followed a few steps like opening cmd and add commands but still its the same.