Windows 10: Devices on a USB hub won't work upon a system startup. Win10

I recently bought a USB hub named "Akasa Connect 7+" Is there some settings where you can enable the devices to start up with windows when you boot up your system? I have to replug everything on the hub when the system starts up, else they won't work. For example, HyperX Cloud 2 Wireless headset is not connected/ operational on system startup unless I unplug it and replug it when system has booted.I tried to google this but there were no straight answers/ topics for even a similar situation.

:)

 

USB HUB

Hi,

Incompatible USB hub driver is one of the possible reasons why this issue is happening. We recommend uninstalling the USB Root Hub driver and see if it helps. Follow the stepes below:

• Open Device Manager.
  
• Double-click Universal Serial Bus controllers to expand.
  
• Right-click USB Root Hub, then click Properties.
  
• Go to the Driver tab.
  
• Click Uninstall.
  
• Restart your computer.
  

Note: Restarting your computer will automatically reinstall a generic driver for your computer. Also, we suggest connecting your USB hub while performing the steps.

If the issue still persists, let's disable the USB selective suspend settings thru Power Options to resolve the issue. Follow the steps below:

• Type Power Options in the search box, then press Enter.
• Locate USB settings > USB selective suspend settings.
• Select Disable.

Keep us in the loop with the result.

 

No USB ports working on toshiba laptop

Hi guys,

Got an old Toshiba laptop, satellite l500d pslk0a-00r009
Its old and doesn't officially support win10. However I have it installed and everything works fine except USB. All the ports seem completely dead, plugging in a USB mouse I get no light on the mouse. USB flash drives don't work either. This was previously working under win7.

The issue seems to be I don't have "Generic USB hub" in device manager. Have tried to manually install it using add legacy hardware but it wont take. I have several USB root hub and others listed, but not the generic hub.

Here's what I have tried so far:

Uninstall all USB device in device managers and reboot
Confirmed BIOS is latest version
tried both legacy and compatibly USB mode in BIOS
Download and install generic win10 USB drivers
Disable USB power saving mode
Installed toshiba's service center, no updates available
Ran MS troubleshooter/fixit

I think the next step is to give up, but does anyone else have any suggestions?

thanks

 

Multiple USB Hub devices not working properly on Windows 10

Hi,

I have multiple USB hub devices that are not working on Windows 10 for me. Specifically, I am trying to plug in my mouse and keyboard into a USB hub, that is then plugged into a single USB port on my PC tower. When I do this, my mouse and keyboard are recognized,
and work, but will disconnect and reconnect within 2 minutes of being plugged into the hub. The frequency that they disconnect renders them completely useless... and sometimes they disconnect and never regain connection.

I've seen similar issues posted on these forums in the past, but have not been able to come to a solution that has worked for me so far. So I'd like to document the steps I've taken so far to narrow down the issue to Windows 10 specifically, and see if anyone
has any further suggestions for things to try.

So I know the issue is specific to Windows 10 for the following reasons:

1. The mouse and keyboard work without issue when plugged directly into individual USB ports on my PC.
2. I have tested 4 different USB hub devices. An un-powered USB hub, an optionally powered USB KM Switch, a Dell monitor with built in USB connectivity, and another Dell monitor with a built in KM switch, and I have tested using every single USB port on my
   PC.
3. All 4 devices I have tested work on 2 Mac laptops without issue.
4. All 4 devices I have tested work on the BIOS of the same PC without issue.
5. All 4 devices work on a Linux boot on the same PC without issue.

Given that, I have attempted the following steps that have been recommended online, none of which worked for me.

1. Restarted my computer -- many times.
2. Updated Windows to the latest version -- many times.
3. Device Manager -> Universal Serial Bus Controller -> (Select USB Hub) -> Power Management -> Uncheck "Allow this computer to turn of device" option. (I have done this for everything under Universal Serial Bus Controller, and even Human Interface Devices
   for good measure).
4. Same steps as above, but Uninstalled and Re-Install all drivers instead.
5. Same steps as above, but Updated Drivers instead.
6. Disabled "USB Selective Suspend setting" in the advanced settings in Power Options.
7. Added the "DisableSelectiveSuspend" option in Registry Editor -- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB (Note. USB was not an available option on my PC, so I added it. As a result, I'm not certain that I did this properly to have an effect
   anyway).
8. Reset Computer with Remove Everything option.

I have not yet tried a clean install, as my understanding was Resetting with Remove Everything was essentially the same, but I'm willing to give it a shot at some point, if anyone thinks it's worth a try.

So that's it. Sorry for the long post, but I wanted to provide as much information as I could.

I'll leave my relevant hardware information, despite the fact that I know it's not a hardware issue:

USB Hubs tested - Logitech 4 port usb hub, UGREEN USB Switch Selector, Dell S2716DG, Dell U3417W.

Mouse - Razer DeathAdder Elite

Keyboards - Ducky ONE and Drop Alt

Motherboard - ASUS ROG Strix X370-F

Processor - AMD Ryzen 5 2600