Windows 10: Devolo cockpit problem - not working

Hi Mike,
Thanks for your advice. I tried it. However, I cannot find 'My Devolo device' under All Settings/Network and Internet/
I only find the wireless network adapter. Under advanced options of my network itself I see that 'metred connection' is switched off as it should.
If you could please explain me how to access the Devolo device then I can try that. Cockpit obviously works, but no settings there that need to be changed as I see it.
Thanks, Richard

 

Sorry it was not clear Richard. When you click: All Settings/Network and Internet/ there is a list of available adapters with the one you are connected to at the top. Advanced options allows you to access the advanced options for the device you are currently connected to. If you cannot see your Devolo ssid there either the wifi on it is not working or, perhaps turned off in its own settings. Conceivably, if you bought it second hand/used/previously owned the Devolo ssid could have been renamed to anything the owner chose. It is usually something like devoloqnwexdty. There might be some numbers instead of letters.

Hope this helps,

Mike.

 

Hi Mike,
I tried to do what you say. In Windows 10 there is no 'advanced options' per SSID, indeed only the network SSID you are connected to. I renamed my Devolo SSID (via Cockpit) to a unique name NAME1 and connected my wifi to this NAME1 network. Wiindows says there is internet. However, no emails sending or receiving. And internet is slow. If I go to Advanced options of NAME1 SSID, via the route you described, then all settings are fine, no data limitation. I cannot see a Devolo SSID in the list that I can log on to, apart from NAME1. Currently I am typing this logged in to NAME1, so there is working wifi. But it does not allow me to do everything. I hope I explained well. As said, all my other devices have no problem with running on the Devolo wifi, so it looks like a Windows 10 issue. But I am not sure.
Thanks, Richard

 

Yes Richard, I was referring to the ssid connected to and was suggesting you checked whether the Devolo was shown as metred or not; this you have done. If internet is slow I would just use cockpit again to check the speed between your 1200 wifi and your router. In my house I have three ring mains and one is much slower than the others. Is it possible your 1200 wifi has a slow transfer through the power line? May also be worth checking your 1200 wifi signal strength using insider or wireshark. Obviously from what you say, another angle is to connect using a non win 10 device.

Hope this helps.

Keep me posted.

Mike.

 

Hi Mike,

WIFI speed is high enough (50 - 100 Mbps) and all my other devices (ipad, iphone, windows 7 laptop) work o.k. (can email and play YouTube movies etc.). Also, if I connect with a network cable to devolo it also works fine on my windows 10 laptop.
But my windows 10 pc does not. I took the power off my devolo and switched on again, no success.
An internet speed test gives no result for uploading, and low speed for downloading.
If I switch off my internet and switch it on again, connecting to wifi via my devolo, it says: 'only partial internet'.
After a few minutes that message disappears.
Best regards, Richard

 

What speed does Cockpit show between the wifi and router Richard?
Mike.

 

97 Mbit/s to one and 210 Mbit/s to the other (I have two Devolo 1200+wifi devices plus the 1200 base station (which is without wifi) plus my normal router)

 

That should be fast enough!
I would still try with other devices, operating systems and, additionally, try the Devolos in different sockets. Obviously, if it is totally a Windows issue using different operating systems will tend to confirm this. Are the 1200 wifi units both 2.4 and 5mh? Cannot remember whether you have tried changing those settings?

Best wishes and fingers crossed.

Mike.

 

Hi Mike,
I tried virtually everything that could be changed in my WIFI settings and Devolo settings. Nothing worked.
Then I decided to uninstall my Wireless Network Driver from my Windows 10 laptop and install it again. Did also not work.
Finally, I decided to intall another version of my Wireless Network driver, hand picked from a list available on my laptop. It is not clear to me if this is a newer or an older version. The date is older (2014 vs. 2015) but the version number is newer (11.0 vs. 10.0). Nevertheless, this worked! I have now my WIFI up and running everywhere, also via my Devolo devices. And I can email again via the WIFI of my devolo devices, etc.
Thanks for your help and support.
Best regards, Richard

 

Really glad you are sorted Richard.
Sorry I was of so little help and guess we should have thought of this before.
Anyway, these posts will help others.
Very best wishes,
Mike.

 

This morning there was something wrong with my internet provider, i tried restarting everything that has to do with me having an internet connection. I also removed from the plug the devolo wifi repeater, the small square thing with the encryption and wifi buttons on. When i plugged in again, there were no lights no nothing. What is wrong? The main devolo is fine, but the light now its red because it doesnt have connection. But the small one, nothing seems to be working. I tried pressing the small button inside the very small hole to factory reset it, nothing again. What shall i do? =/

 

Hi I have a Devolo Duo 500 system and I have enabled it in clone mode to my router. I also have a TP link wifi extender. The Devolo system says that it is working but if I try using the wifi on my ipad then I can only access Google. If i try to go to any site then I get a message that the server cannot be found.

it all works fine on the TP link and on my main computers win 10, win 7 and win XP. But they are all on a LAN.

Any ideas I need the Devolo system to connect several cameras.

Regards
Nick

 

Hi Nick,
Not at all sure BUT had trouble accessing my own server at home over the internet - just checking all OK before going away.
Eventually I discovered whilst it would not work on IE it was fine in Firefox and Chrome. I am not expert regarding your particular question but wonder if you have some kind of loop NAT issue. Also you do not need to clone your Devolo wifi to your router. You can run all your wireless plugs as separate entities so long as you have one Devolo connected by cable to your router. You may wish to reset all to manufacturer's defaults including the wifi settings through Cockpit using the popup web pages that arise from clicking the top right hand side pop out menu squares,

Mike.

 

Mike
Thank you that will be the way to go. I had a working system and then a lightning strike close to the house took out various pieces of electrical kit. I thought that was a reason my origional Devolo stopped working but the replacements had this problem.
I will try out the individual id route and let you know.
Best Regards

Nick

 

Hey Mike,

Ive recently got the develo dlan 200 av and plugged it in Sunday night where it worked perfectly. Now the connection is no longer available or working on my phone and laptop. The wifi icon on the one unit is no longer green but the top two icons are. On the unit plugged into the router all three icons are lit in green. Ive tried syncing from s youtube video and clicking re set button but nothing at all works, it just stays like the above.

Its really frustrating as i have rubbish internet in my room and yesterday it worked brilliant. Is there anything I can do?