Windows 10: Diagnostic Policy Service not running - Error 13: The data is invalid [Windows 10]

Discus and support Diagnostic Policy Service not running - Error 13: The data is invalid [Windows 10] in Windows 10 BSOD Crashes and Debugging to solve the problem; As the title suggests, the Diagnostic Policy Service is not running and when trying to start it the following error occurs: [ATTACH] It is a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RayBeeze, May 19, 2020.

  1. RayBeeze Win User

    Diagnostic Policy Service not running - Error 13: The data is invalid [Windows 10]


    As the title suggests, the Diagnostic Policy Service is not running and when trying to start it the following error occurs:


    Diagnostic Policy Service not running - Error 13: The data is invalid [Windows 10] 374331d7-48db-4611-bfb1-386278492ce6?upload=true.jpg


    It is a standalone PC and I am the Administrator.


    Having browsed around there was mention of this registry key - Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DPS\Parameters not having correct permissions.

    • Administrators group, mpssvc and TrustedInstaller all have Full Control & Read permissions.


    I have also done this:

    • net localgroup Administrators /add networkservice
    • net localgroup Administrators /add localservice


    I have run sfc - no issues detected


    I have uninstalled the Network Device Realtek PCIe GBE Family Controller and then allowed Windows to "find new hardware" and reinstall it. Windows reports it is using the latest driver.


    My network adapter is working fine, I only realised this service wasn't running after experiencing an unrelated network issue and I tried to use the Diagnostic tool.


    Examining the event log, the problem started to occur on January 16th 2020... which is the same date that KB4528760 Cumulative Update for Windows 10 Version 1903 for x64 systems was installed. Not much else in the event log .. Event ID is 7000 and the Event Id qualifier is 49152.


    Windows is currently up to date - no pending updates according to Windows Update tool. [1909 Pro Build 18363.836]


    Thanks in advance all, I'd love to fix this if at all possible :- for when the day comes that I need it !


    Ray

    :)
     
    RayBeeze, May 19, 2020
    #1
  2. Carlo Fer Win User

    The Diagnostic Policy Service is not running

    Hi,

    To resolve this issue, launch the command prompt as Admin and enter
    these:

    • Type " net localgroup Administrators /add networkservice " then press Enter.
    • Type " net localgroup Administrators /add localservice " then press Enter.
    Also, we need to make sure that the following services are started.

    1. Press Windows key
    + R.

    2. On the dialog box, type services.msc

    3. Under Services (Local)
    list, find the services: Diagnostic policy, Diagnostic Service, Diagnostic system host.

    4. Check the status of the services is started or not.

    5. If the services are not started, you can
    Right
    Click a status and Start a service.

    6. Restart your computer.

    Please post back with the result for further assistance.
     
    Carlo Fer, May 19, 2020
    #2
  3. "The Diagnostics Policy Service is not running."

    "The Diagnostics Policy Service is not running." Start up apps and cortana is not working when i click on it after windows 10 update. In addtion, windows firewall will not turn on. So many problems after updating windows. Please help.
     
    SujaniNair, May 19, 2020
    #3
  4. Diagnostic Policy Service not running - Error 13: The data is invalid [Windows 10]

    The Diagnostic Policy Service is not running

    after updating my computer, my start menu apps and cortana is nor working. Add the error message "the diagnostic policy service is not running" is detected and can't find a way to fix it. I tried command prompt as admin to fix but nothing happens.
     
    SujaniNair, May 19, 2020
    #4
Thema:

Diagnostic Policy Service not running - Error 13: The data is invalid [Windows 10]

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