Windows 10: Dialog boxes will not open

Discus and support Dialog boxes will not open in Windows 10 Drivers and Hardware to solve the problem; I'm using Windows 10 on an ASUS VivoBook. Sometime in the past few months, dialog boxes for Snip & Sketch and the HP Smart app have stopped working.... Discussion in 'Windows 10 Drivers and Hardware' started by PhilipTSteiner, Jun 28, 2021.

  1. Dialog boxes will not open


    I'm using Windows 10 on an ASUS VivoBook. Sometime in the past few months, dialog boxes for Snip & Sketch and the HP Smart app have stopped working. When I click save on either of these apps, instead of a dialog box coming up for me to rename the file and choose where to save it, the screen flashes and reverts to exactly what I was looking at before. Perhaps the image or pdf is saved somewhere in the bowels of my temp folders? But I can't say for sure. There is no way for me to get a dialog box. So if I want to save something I've scanned, I have to share it to another program, then attach

    :)
     
    PhilipTSteiner, Jun 28, 2021
    #1
  2. David Haz Win User

    Open and Save As Dialog Boxes not working

    Hello,

    If the Open and Save As dialog boxes are not appearing, there might be a process or service that is conflicting with that function of Windows. We recommend that you perform a clean boot of Windows. This would aid eliminate software conflicts that occur when
    using Windows.

    Note: Your computer may temporarily lose some functionality when performing a clean boot. If you start the computer normally, the functionality returns. However, you may receive the original issue.

    Here's how to perform a clean boot environment in Windows 10:

    • Press the Start button, then type msconfig, and select
      System Configuration from the search results.
    • On the Services tab of the System Configuration
      dialog box, click to select the Hide all Microsoft services check box, then select
      Disable all.
    • On the Startup tab of the System Configuration
      dialog box, click Open Task Manager.
    • On the Startup tab in Task Manager, for each startup item, select the item and then click
      Disable.
    • Close Task Manager.
    • On the Startup tab of the System Configuration
      dialog box, click OK, and then restart your computer.

    After performing a clean boot environment of Windows, see if the Open
    and Save As dialog boxes work as they should be. If it works, then you may follow the steps below on how to determine what is causing the problem while in a clean boot environment:

    • Log on to the computer by using an account that has administrator rights.
    • From Start. search for msconfig, then select
      msconfig or System Configuration from the search results.
    • Click the Services tab, and then click to select the
      Hide all Microsoft services
      check box.
    • Click to select the upper half of the check boxes in the Service list.
    • Click OK, and then click Restart.
    • After the computer finishes restarting, determine whether the problem still occurs.
      • If the problem still occurs, repeat steps 1 through
        5
        , but clear the lower half of the check boxes in the Service
        list that you originally selected.
      • If the problem does not occur, repeat steps 1 through
        5
        , and select only the upper half of the remaining check boxes that are cleared in the
        Service list. Repeat these steps until you have selected all the check boxes.
      • If you still experience the problem when only one service is selected in the
        Service
        list, this means that the selected service causes the problem, and you should go to step
        10. If no service causes the problem, go to step 7.
    • Repeat steps 1 and 2 in this section.
    • Click the Startup tab, then click to select the upper half of the check boxes in the
      Startup Item list.
    • Click OK, and then click Restart.
      • If the problem still occurs, repeat steps 7 and 8, but clear the lower half of the checked boxes in the
        Startup Item list that you originally selected.
      • If the problem does not occur, repeat steps 7 and 8, and select only the upper half of the remaining check boxes that are cleared in the
        Startup Item list. Repeat these steps until you have selected all the check boxes.
      • If you still experience the problem after only one Startup Item
        is selected in the Startup Item list, this means that the selected
        Startup Item causes the problem, and you should go to step
        10
        .
      • If no Startup Item causes the problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps
        1 through 6 without selecting the Hide all Microsoft services
        check box in each step.
    • After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the
      System Configuration utility, and then click to clear the check box for the problem item.

    If you need further assistance, feel free to ask us.

    If you think this was useful, feel free to mark it as an answer to help those who are facing the same problem.
     
    David Haz, Jun 28, 2021
    #2
  3. LauraWan Win User
    Dialog Box Save/Open

    When saving or opening a file you are promoted with a dialog box, beside the file name there is a text box and beside the text box there is down arrow that will list all your recent saved or open files with it's path, how do I not have them be saved
    in the drop down list? I know how to disable the jump list in Windows 10 by turning of Show recently opened items in Jump Lists on Start or the taskbar by the toggle button so that it says Off. That doesn't clear the list that I want it to.

    Example in photo (Yes I am aware that is Windows 8/8.1 but I have Windows 10):


    Dialog boxes will not open 866e2dca-7080-43d0-adc1-ba806bdcfe67?upload=true.png
     
    LauraWan, Jun 28, 2021
    #3
  4. Dialog boxes will not open

    Dialog Boxes constantly flash on and off

    Hi,

    To check Windows 10 Build version you may follow the steps below:

    • Win + R. Open up the run command with the Win + R key combo.
    • Launch winver. Simply type in winver into the run command text box and hit OK. That is it. You should now see a dialog screen revealing the OS build and registration information.
    Thank you.
     
    Karina Aris, Jun 28, 2021
    #4
Thema:

Dialog boxes will not open

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