Windows 10: Did I just fry my front USB ports - How can I test?

Discus and support Did I just fry my front USB ports - How can I test? in Windows 10 Support to solve the problem; I tried charging a new el cheapo bluetooth speaker on my front USB 3.0 port on my PC. It didn't seem to be charging correctly, as the charge light... Discussion in 'Windows 10 Support' started by rivre, Aug 3, 2018.

  1. rivre Win User

    Did I just fry my front USB ports - How can I test?


    I tried charging a new el cheapo bluetooth speaker on my front USB 3.0 port on my PC. It didn't seem to be charging correctly, as the charge light brightness varied if you wiggled the cord. I moved it to the other front USB 3.0 port, and it was doing the same thing, so I left it in to charge and see what happened, and at some point the light went off indicating it was fully charged so I unplugged it.

    Now, neither front USB 3 port will work - I tried plugging in my USB 3 thumb drive and nothing is detected. A trip to the device manager says this for the "Generic Superspeed USB Hub" - with an orange exclamation:

    "Windows has stopped this device because it has reported problems. (Code 43)
    The USB hub failed to reset."


    I right-clicked Properties>Driver>Uninstall Device, then scanned for hardware changes, but it comes right back up highlighted orange again with the same message.

    So are they both fried, or is there something else I can do? If fried, is it just the front ports themselves, or could it have fried the actual motherboard ports where the front USB is connected? Is there a way to test this?

    Under events it says "Device was not migrated due to partial or ambiguous match."

    :)
     
    rivre, Aug 3, 2018
    #1
  2. spapakons Win User

    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    Did I just fry my front USB ports - How can I test? [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    Did I just fry my front USB ports - How can I test? [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    Did I just fry my front USB ports - How can I test? [​IMG]


    Then select the standard driver from the list and click next:


    Did I just fry my front USB ports - How can I test? [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Aug 3, 2018
    #2
  3. Vanessa Yar Win User
    USB Ports

    Hi Homer,

    We'd like to ask a few questions to help us isolate this problem.

    • Have you tried connecting your device tracker to a different USB port on your computer?
    • If so, was it detected?
    • Did you receive any error messages?

    To address this issue, we suggest that you follow the troubleshooting steps shared by Praveen Venogupal on this

    link
    .

    Let us know how it goes.

    Regards.
     
    Vanessa Yar, Aug 3, 2018
    #3
  4. Mark Ole Win User

    Did I just fry my front USB ports - How can I test?

    USB ports

    Hi Frank,

    Inserting and removing a USB device repeatedly may cause the USB port to stop responding. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work.

    Here are few things that you can do to resolve the issue:

    Use Device Manager to scan for hardware changes. After your computer scans for hardware changes, it might recognize the USB device that is connected to the USB port so that you can use the device.

    To scan for hardware changes, follow these steps:

    • Click Start, and then click Run.

      Note If you are running Windows Vista, click Start, and then use the Start Search box.
    • Type devmgmt.msc, and then click OK. Device Manager opens.
    • In Device Manager, click your computer so that it is highlighted.
    • Click Action, and then click Scan for hardware changes.
    • Check the USB device to see whether it is working.

    Turn off Allow the computer to turn off this device to save power.

    • In the Device Manager dialog box, expand Universal Serial Bus controllers, right-click USB Root Hub, and then click Properties.
    • In the USB Root Hub Properties dialog box, click the Power Management tab. Uncheck the
      Allow the computer to turn off this device to save power
      box.

    Let us know how it goes after performing the suggested troubleshooting steps.
     
    Mark Ole, Aug 3, 2018
    #4
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Did I just fry my front USB ports - How can I test?

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