Windows 10: Didn’t receive purchase receipt of Minecraft Java edition

I bought Minecraft java edition and it says to go to my email to check for the purchase receipt. But when I go and check my e-mail the purchase will not show up so I cant download the product I paid for. as I paid for it it wont let me install the product because the e-mail has not came through please help me with this subject




***Modified title from: minecraft java edition ***

:)

 

Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

Hi Debalena,



Thank you for writing to Microsoft Community Forums.



If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you want to swap your editions of Minecraft that you have purchased, please
Contact Mojang Support and they will help you with this.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



As you need the Java Edition of Minecraft, you can follow the steps mentioned in
How do I install Minecraft: Java Edition? and install
the Java Edition of Minecraft on your computer.



Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
Minecraft: Java Edition system requirements.



For reference, you may also refer the Different Minecraft Editions
to know more about the different versions of Minecraft.

 

Cannot get Minecraft Java Edition for free after purchasing Minecraft Windows 10 edition

I accidentally purchased Minecraft Windows 10 edition without knowing that i cannot get Minecraft Java edition for free by purchasing windows 10 edition .Mojang is providing free windows 10 edition for those who purchased Minecraft Java Edition.Why doesn't
it work other way around when the price is same for both products.Pleease help me.

 

Windows 10 edition Minecraft to JAVA

Hi Jaden

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Is Minecraft for Windows 10 included with the purchase of Minecraft: Java Edition? Players who have purchased Minecraft: Java Edition before October 19th, 2018 can get Minecraft for Windows 10 for free by visiting their Mojang account. Log into account.mojang.com,
and under the “My Games” heading you will find a button to claim your gift code. If you purchased Minecraft: Java Edition after October 19th, 2018, the button will not be there, so if you’re unsure of when you purchased Minecraft: Java Edition, that’s a good
way to check. Pressing the button will generate a token and send you to a Microsoft redemption page.

Mojang Account

If that does not work....

This issue requires contacting support, let them put you through a tier 2 support so they can investigate your Microsoft Account, because that is likely where the issue lies why you can't redeem it.

https://partner.support.services.microsoft.com/...