Windows 10: DirectX download errors

Discus and support DirectX download errors in Windows 10 Installation and Upgrade to solve the problem; I downloaded a couple games on Epic, Lego Batman and the Arkham series, and I can't run any of them. When I run them, I get a d3dx9_36.dll not found... Discussion in 'Windows 10 Installation and Upgrade' started by Austin_H3, Oct 28, 2019.

  1. Austin_H3 Win User

    DirectX download errors


    I downloaded a couple games on Epic, Lego Batman and the Arkham series, and I can't run any of them. When I run them, I get a d3dx9_36.dll not found error, so I searched it up and got that the solution was downloading DirectX. However, I've been trying to get DirectX with the dxwebsetup.exe file for a while now, and trying multiple things, but no luck so far. The error message I'm getting while downloading it is:



    --------------------

    [10/28/19 20:08:01] module: dxupdate(Mar 5 2008), file: dxupdate.cpp, line: 6624, function: CMDXInstall::Install



    Failed API: InstallAssembly()

    Error: (0x80070005) - Access is denied.







    Unable to install Microsoft.DirectX.Direct3DX.dll.



    --------------------

    [10/28/19 20:08:01] module: dxupdate(Mar 5 2008), file: dxupdate.cpp, line: 2154, function: ExecuteCab



    MDXInstall::Install() failed.



    --------------------

    [10/28/19 20:08:01] module: dxupdate(Mar 5 2008), file: dxupdate.cpp, line: 5763, function: DirectXUpdateInstallPlugIn



    ExecuteCab() failed.


    --------------------


    Is there anything that I can do to fix it?


    Thanks,
    Austin

    :)
     
    Austin_H3, Oct 28, 2019
    #1
  2. Casheti Win User

    DirectX SDK error or something?

    DirectX download errors [​IMG]


    This is an error for Dance eJay 7 that a friend is getting, he's tried re installing it but it still doesn't work.

    I said he should download the DirectX SDK stuff and he did and still no luck. Any suggestions?

    Or maybe he downloaded the wrong SDK thing? Can I get a link to the right one if that's the case...
     
    Casheti, Oct 28, 2019
    #2
  3. directx error while installing

    Hi,



    To assist you better, please answer the below:


    • Which version of DirectX are you trying to install?

    • What is the current build installed on your computer?

      (To check the build, Press Windows + R keys to open
      Run command, type Winver
      and press Enter)

    • Have you made any changes on the computer prior to this issue?

    • What is the current version of DirectX installed on Windows 10?


    I suggest you to install all the updates on your computer.

    Follow the steps below:


    • Click on search
      bar, type Windows Update.

    • Select Check for Update.

    • Download and
      Install the latest Windows Updates.


    I also suggest you to refer the link on How to install the latest version of DirectX and check if it helps.

    https://support.microsoft.com/en-us/kb/179113#bookmark-which version installed



    Hope it helps. Revert to us with the results, will be glad to assist you.



    Thank you.
     
    Mohan Babu ER, Oct 28, 2019
    #3
  4. Ian Ser Win User

    DirectX download errors

    DirectX directshow crash

    Hello Coen,

    We'd like to kindly ask the following questions so that we can isolate the issue and give you the appropriate resolution:

    • What is the exact error you are receiving when your PC crashes?
    • Any troubleshooting steps that you have already applied to fix the issue?
    For now, we suggest that you install the latest version of DirectX to see if it resolves the issue. Below is the link on how to manually install it.

    Manual installation the latest version of DirectX


    We look forward on your update.
     
    Ian Ser, Oct 28, 2019
    #4
Thema:

DirectX download errors

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