Windows 10: Directx error: 327684:1 recievied when installing Origin games.

My motherboard died, on replacing that, I found that my 'game' hard drive had also died. I had to reinstall ALL of my games. I can download Origin games, but when i try to install them I recieve the Directx error 327684:1. This only occurs with Origin, not Uplay or Steam. My pc is a Lga1151 Celeron with 8gb ddr4 ram, I have a ATI HD7250 graphics card. I am running Windows 10 64-bit. I have a antivirus and firewall running. Can anyone please help.

:)

 

An internal error occurred

Hi it is has been a while since I have ask for help an here is goes.

"DirectX Setup Error: An internal error occurred" Hello I have this problem with all the games installed on origin, in particular, Mass Effect, Mass Effect 2 an Mass Effect 3. Thank you. This problem has occurred with Windows 10

What Origin told me as Fellow with the Error Codes:

We've encountered a problem
Mass Effect: An unexpected error has occurred. Please try again in a few moments. Error: 327684:1

Mass Effect 2: An unexpected error has occurred. Please try again in a few moments. Error: 327684:1

Mass Effect 3: An unexpected error has occurred. Please try again in a few moments. Error: 327684:1

Here is the Steps I have taken:

If you go into the Origin games folder for the games in question and run the DXSETUP from there, does that make any difference? This file is normally localed in __Installer\directx\redist or a similar location within the game
folder.

DirectX Setup

An internal error occurred.

Please refer to DXError.log an DirectX.log in your Windows

folder to deternine problem

Installation failed.

Here is the Link you can go to an read the post an please help me Solved: An internal error occurred - Answer HQ

Moved from: Windows / Windows 10 / Install & upgrade

 

Gaming Error DirectX

Hi,

Thank you for posting you query in Microsoft Community.

I understand your concern and will guide you in the right direction.

To assist you better please provide few details.

1. What is the make and model of the computer?

2. Does the error occurs only when trying to play this game?

The issue could be due to the oldest version of DirectX and outdated drivers.

Let's try the below methods and check if it helps to resolve the issue.

Method 1: First, I would suggest you to check that which version of Direct X is currently installed on your computer.

To use the DirectX Diagnostic Tool to determine the version of DirectX that is installed on your computer, follow these steps:

1. Click Start, and then click Run.

2. Type dxdiag, and then click OK.

3. On the System tab, note the version of DirectX that is displayed on the DirectX Version line.

4. On the various tabs, check the version information for each DirectX file.

5. When you are finished checking file versions, click Exit.

If Windows cannot find the dxdiag program, DirectX installed on your computer. If this is the case, download and install the latest version of DirectX.

How to install the latest version of DirectX

https://support.microsoft.com/en-us/kb/179113

Method 2: I suggest you to uninstall and Reinstall display drivers
and check if it helps.

To uninstall display driver, please follow these steps:

1. Press Windows + X keys and click device manager.

2. Click to expand display adapters, right click the adapter
and click uninstall.

Now, you may download and install latest display driver from the computer manufacturer's website and check.

Please also refer the following wiki article created by Andre Da Costa.

How to: Install and Update drivers in Windows 10


Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Directx not working with games

Hi Trey,

There is a possibility that the components of DirectX within the game you're trying to play is damaged. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Are you experiencing the same issue when you are trying to play all of the installed games on your computer, or is the issue isolated with specific games?
• Are you experiencing the same issue even when you are using other user profiles?

In the meantime, we suggest uninstalling and reinstalling the games that are experiencing an issue with DirectX. Doing so can repair its components. Let us know if the same issue persists.

We are looking forward to your response.