Windows 10: directx error

Discus and support directx error in Windows 10 BSOD Crashes and Debugging to solve the problem; Lately I am unable to play some games on my computer I just got 2 months ago. when I go to play I get a message that says "please make sure you have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by masterrenegade1, Apr 14, 2020.

  1. directx error


    Lately I am unable to play some games on my computer I just got 2 months ago. when I go to play I get a message that says "please make sure you have DirectX 9.0 or higher installed. Also verify that your video card meets the minimum requirements, and that you do not have hardware acceleration disabled in the display control panel." note I was perfectly able to play these before without problems.

    :)
     
    masterrenegade1, Apr 14, 2020
    #1
  2. Ian Ser Win User

    DirectX directshow crash

    Hello Coen,

    We'd like to kindly ask the following questions so that we can isolate the issue and give you the appropriate resolution:

    • What is the exact error you are receiving when your PC crashes?
    • Any troubleshooting steps that you have already applied to fix the issue?
    For now, we suggest that you install the latest version of DirectX to see if it resolves the issue. Below is the link on how to manually install it.

    Manual installation the latest version of DirectX


    We look forward on your update.
     
    Ian Ser, Apr 14, 2020
    #2
  3. Directx 12 on Windows 10 is gone

    Hi,

    Thank you for being a part of Windows 10 Insider Preview.

    I appreciate you for providing details about the issue and we are glad to assist you.

    Try the following steps and check if it helps:

    Step 1:

    I suggest you to check the DirectX Version installed on your system.

    Follow the below steps to check the DirectX Version:

    • Press Windows key + R from the Desktop.
    • Type dxdiag and hit Enter.
    • Check the DirectX Version.


    Step 2:

    I suggest you to update the Graphic driver from the Device Manager and check if it works.

    Follow the below steps:

    • Press Windows + R on the Keyboard.
    • Type in devmgmt.msc and hit Enter.
    • Select Graphic driver from the list.
    • Right click on the Graphic driver and click on Update driver Software.

    If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Harshavardhan Rathod, Apr 14, 2020
    #3
  4. directx error

    directx error while installing

    Hi,



    To assist you better, please answer the below:


    • Which version of DirectX are you trying to install?

    • What is the current build installed on your computer?

      (To check the build, Press Windows + R keys to open
      Run command, type Winver
      and press Enter)

    • Have you made any changes on the computer prior to this issue?

    • What is the current version of DirectX installed on Windows 10?


    I suggest you to install all the updates on your computer.

    Follow the steps below:


    • Click on search
      bar, type Windows Update.

    • Select Check for Update.

    • Download and
      Install the latest Windows Updates.


    I also suggest you to refer the link on How to install the latest version of DirectX and check if it helps.

    https://support.microsoft.com/en-us/kb/179113#bookmark-which version installed



    Hope it helps. Revert to us with the results, will be glad to assist you.



    Thank you.
     
    Mohan Babu ER, Apr 14, 2020
    #4
Thema:

directx error

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