Windows 10: disappearance of bluetooth after windows update 1909

Discus and support disappearance of bluetooth after windows update 1909 in Windows 10 Drivers and Hardware to solve the problem; I'm using a Dell Latitude E6400 laptop and the Bluetooth connection disappeared after the 1909 update. I'm using a Rapoo wireless keyboard and mouse.... Discussion in 'Windows 10 Drivers and Hardware' started by Charles De Rosnay1, Jan 24, 2020.

  1. disappearance of bluetooth after windows update 1909


    I'm using a Dell Latitude E6400 laptop and the Bluetooth connection disappeared after the 1909 update. I'm using a Rapoo wireless keyboard and mouse.

    Help would be greatly appreciated.

    Thank You

    :)
     
    Charles De Rosnay1, Jan 24, 2020
    #1

  2. Bluetooth disappeared

    Hi Jenny,

    We appreciate you for being a part of Windows 10.

    Before proceeding, we need more information to help you better.


    • Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?

    • Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)

    • Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
    Note:


    • In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.

    • To check the drivers installed in Programs and features, Press
      Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
    Until you get back to us with the required information, follow the below steps and check if it helps.

    Step 1:

    I would suggest you check if Bluetooth Support service is started.


    • Press Windows + R
      keys on the keyboard, type services.msc
      and press OK.

    • Now, find Bluetooth Support Service
      and start it

    • Double click on the Bluetooth Support Service
      set the startup type as Automatic.
    Step 2:

    Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.


    • Press Windows + X keys on the keyboard and select
      Control Panel

    • Type Troubleshooting in the search bar on the
      Control Panel.

    • Click on View all on the left navigation pane.

    • Click on Hardware and devices.

    • Click on Advanced on the Hardware and devices
      dialog box and click on Run as administrator (Enter the credentials if required).

    • Click on Next and follow onscreen instruction complete the
      Hardware and devices troubleshooter.

    Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

    How to: Install and Update drivers in
    Windows 10


    Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Jan 24, 2020
    #2
  3. Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

    Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

    Steps to confirm issue:

    • Secondary drive not visible in Windows Explorer
    • Secondary drive not visible in device manager
    • Secondary drive not visible in disk manager

    Steps to replicate issue:

    • Installing 1909 update

    Steps to resolve issue:

    • Uninstall 1909 update

    Since updates can only be delayed for so long, an actual fix would be appreciated.
     
    Teknophile, Jan 24, 2020
    #3
  4. aasim1111 Win User

    disappearance of bluetooth after windows update 1909

    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Jan 24, 2020
    #4
Thema:

disappearance of bluetooth after windows update 1909

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