Windows 10: Disappearance of my files from the computer

That is NOT the same account, or your file folder would match it with the extra letters in the account name form the screenshot.

 

do you mean
al3z?
This is the second name
The second name is not associated with the account name
First name is only dependent upon Windows

 

Navigate to C:\Users\a3zyz
You said the files were found there, but you weren't specific.
Are the files in the Documents, Pictures, Music, and Video folders
you don't see the files when you click on the named folders in File Explorer: Quick Access or Navigation Pane link?

Are you using a Microsoft Account or a Local Account to sign-in to Windows?

 

Hi Slartybart
Microsoft Account

 

Yeah . The files are in the place where you said
This illustrative image

(You do not see the files when you click on the named folders in File Explorer: Quick Access or Navigation Pane link?)
NO

 

Thank you.

Compare the property page of the Documents shortcut on Quick Access to the Documents folder in C:\Users\a3zyz

Post screenshots

Target of the shortcut



Location tab of the folder