Windows 10: Disappearing bluetooth plus device manager not working

Discus and support Disappearing bluetooth plus device manager not working in Windows 10 Support to solve the problem; Hi there. I'd appreciate some help with my bluetooth and Device Manager problem. My Bluetooth icon only shows in Device Manager under 'hidden devices'... Discussion in 'Windows 10 Support' started by Mae West, Sep 12, 2020.

  1. Mae West Win User

    Disappearing bluetooth plus device manager not working


    Hi there.
    I'd appreciate some help with my bluetooth and Device Manager problem.
    My Bluetooth icon only shows in Device Manager under 'hidden devices' which is simple enough. However, none of the drop down menus in Device Manager work.
    In Services, Bluetooth support services will not change to 'automatic' but receive 87 message of incorrect parameters.
    In one of the forums I found some fixes for the bluetooth issue which did not work, apart from a 'clean boot' which I did and which worked for that day.
    I thought the problem of my Bluetooth connection was fixed. However, next day when I turned the laptop on, the Bluetooth turn on button was gone again. I tried two more clean boots but that did not solve the problem again. My idea had been to get correct then do a system restore to save it. Too late. I should have done that the first time.
    I can't correct any errors through Device Manager as its dropdowns don't work. Just flash then back to the list.
    The other problem is that troubleshooters don't seem to do anything.
    There is a yellow triangle which showed up somewhere in my ramblings several times, can't remember how but it seemed to indicate that my desktop P6ADKQJ had an error. I did write that down. My Windows Version: 2004 OS Build 19041.508
    I've spent so many hours of so many days on this that my brain is rebelling.
    I do have a Windows 10 original installation USB (My Windows Version: 2004 OS Build 19041.508) and I've found information that I may be able to use this to restore original settings without losing my personal files. I'm a bit worried about using this as I'm concerned I may accidentally do it wrong and delete my files.
    Any ideas would be welcome.
    Thanks for reading.

    :)
     
    Mae West, Sep 12, 2020
    #1
  2. PJL271250 Win User

    Bluetooth disappeared from Device Manager

    I have the same problem as Benjamin with an Acer Aspire Switch 10. Was working fine with Bluetooth speaker. Now all trace of Bluetooth has disappeared from Device Manager. The Bluetooth troubleshooter tells me my tablet is not compatible with bluetooth!
    I have tried re-installing the Broadcom Bluetooth Driver from the Acer site but to no avail and tried most of the other suggestions including windows update listed in Benjamin's post.

    Appreciate any help

    PJL
     
    PJL271250, Sep 12, 2020
    #2
  3. Bluetooth Device Disappeared from device manager

    After the last Windows update my computer no longer has Bluetooth capability and the Bluetooth device has disappeared from the device manager.

    The device that I was paired to is still in the Bluetooth & Other devices but it says Bluetooth is turned off. I have turned it on and restarted my computer. Still no Bluetooth.

    Suggestions
     
    JohnBurdsall, Sep 12, 2020
    #3
  4. Arun B J Win User

    Disappearing bluetooth plus device manager not working

    Bluetooth Driver Disappears from Device Manager and Settings/Devices

    Hi,



    Thank you for posting the query on Microsoft Community.

    I understand your concern regarding the issue that you are facing.

    I suggest you to follow the steps below and check if it helps

    Method 1: Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Hardware and devices troubleshooter


    You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

    • Press Windows key + X.
    • Click on Device Manager.
    • Click on View.
    • Click on Show Hidden Devices.
    • Search for the Bluetooth device.
    • Right click on the Bluetooth device and click
      uninstall.


    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist
     
    Arun B J, Sep 12, 2020
    #4
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Disappearing bluetooth plus device manager not working

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