Windows 10: Disappearing Screenshots

I recently purchased a Lenovo Flex 5 2-in-1 laptop with Windows 10. I am not able to view or save screenshots. They do not appear in the screenshots folder either on my hard drive or in OneDrive. The also do not save on my clipboard. This is true whether I use the PrtSc key by itself or in conjunction with the Windows key. Are these screenshots actually being saved and, if so, any ideas on which folder they might end up in?

:)

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

screenshot function is not working

Hello,

We understand the issue you are facing and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Open File Explorer and click on This PC in the left navigation pane.
• Navigate to the location: C:\Users\<Username>\Pictures\Screenshots.
• Right click on the Screenshots folder and select Properties.
• Click on the Location tab in the Properties Window.
• Change the location to the desired location and click on Move.

Hope this helps. Keep us posted on the status for further assistance.

 

Taskbar doesn't disappear when entering fullscreen

I tried the Ctrl-Alt-Del and found Windows Explorer. Unfortunately, I didn't choose Restart; I killed the process. (didn't read the instructions well enough!) :-/ ... I did eventually find a way to Restart Windows Explorer, but the problem (disappearing Task bar not disappearing/reappearing as it should/used to) did not solve itself. I then RESTARTED the PC. Still not fixed.

So, I found another answer from microsoft and followed those steps. It worked! (needed the display driver updated.)

Here's that set of instructions:

I suggest you to try updating the Display Adapter drivers check if it works for you.

Follow the steps to update the Display driver:

Press Windows Key + X key and click Device Manager.
Expand ‘Display Adapters’.
Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
Select the option to automatically search for the updated driver software.
Restart the computer after its updated and verify.

Also try to access the computer manufacturer's website and download the latest chipset and display drivers for your computer and install the same.