Windows 10: Disappearing SSD & failing Windows Updates

Discus and support Disappearing SSD & failing Windows Updates in Windows 10 Installation and Upgrade to solve the problem; Hello. Here are my system specs: Windows 10 Pro 64-bit AMD Ryzen 7 2700x 32gb RAM I have one 120gb SSD for windows, and another 1tb SSD for... Discussion in 'Windows 10 Installation and Upgrade' started by Naemort, May 28, 2019.

  1. Naemort Win User

    Disappearing SSD & failing Windows Updates


    Hello. Here are my system specs:


    Windows 10 Pro

    64-bit

    AMD Ryzen 7 2700x

    32gb RAM


    I have one 120gb SSD for windows, and another 1tb SSD for games and such.


    Lately, the 1tb SSD has been disappearing from Windows every time I reboot my system. Unplugging and reconnecting the SATA-cable in the SSD fixes it.

    When the SSD disappears from view, all the contents of it are not accessible, and for some reason my computers bluetooth connections also stop working. (Strange since I'd guess the bluetooth stuff is on the Windows SSD)


    Around the same time this started, Windows also started failing updates. I haven't been able to update the system in about a month. I would imagine this can't be because of a broken SSD since Windows is on a different drive?


    Here is a pastebin link for the Windows Update Log, where you can see, even today there have been some failures, but I do not know what they mean.


    http://pasted.co/ebf6a5bb


    Any tips or assistance? I don't know if this has to do with Windows or a broken SSD/SATA-cable.

    :)
     
    Naemort, May 28, 2019
    #1
  2. jds21 Win User

    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, May 28, 2019
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, May 28, 2019
    #3
  4. Disappearing SSD & failing Windows Updates

    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, May 28, 2019
    #4
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Disappearing SSD & failing Windows Updates

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