Windows 10: Disc drive

I have a Toshiba Satellite C850D-107 laptop and the disk drive doesn't recognise when I put a cd in. I'm trying to add some cd's to my Itunes library. There's the usual whirring sound but then nothing. The laptop has the latest updates


I went in to device manager and tried uninstalling to reinstall it but the uninstall never happened.


Has anyone got any suggestions?


Thanks

:)

 

No Drive C Disc error reapires at startup

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• For which drive are you facing this issue?
• Did you make any changes prior to this issue?
• What error are you getting?
• Are you referring to Disc drive or Hard drive?

If it is a Drive partition of the hard drive let's try the below steps and check if it helps to resolve the issue.

• Press Start and type This PC.
• On top you can see file ribbon. Select a drive and Click on
  manage.
• Select Optimize. Select the Drive which you want to optimize.
• Click on analyze and click Optimize.
• Restart the PC and check.

Note: This might take a long time to analyze and optimize. So better keep the laptop plugged in to charger. If the laptop shuts down in between the process it may cause issues.

I would suggest you to install the pending updates logging into Microsoft account.

Keep us posted to help you better.

 

Optical Drive Issue

Hi Jerry, you're welcome.

Here's mine after I rt clk'd on my Documents Folder like you show in Scrsht 11:




I'd like to wait until you reply to my question in Scrsht 12, if it is a remnant of the process try deleting the one on the dsktp and see if the one in send to also disappears. If it stays in send to, test it, and if you're still having problems I'd suggest you could go back to: Option One: To Add or Remove Items in Send To context menu for Your Account (current user) and do Step 3 to remove it and start over using Step 4 but be very careful of your steps in creating the shortcut and be sure you d&d that shortcut to the send to part of the address.

I'm busy today and I probably won't be back until the evening.

 

Optical Drive Issue

Hello Anak –

Appreciate your detailed return. Your added steps really helped.

Assuming I did the steps correctly, this is where I am now.

Screenshot 12 shows my CD Disc shortcut on my desktop.
Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

What do you think?

JerryA