Windows 10: Disconnection while in game

So a few days ago, I was playing some videogames as usual and then for no reason the game showed a disconnection window. At first I thought it was the game, so I reinstalled it but the problem was not solved. I tried other games and the same thing, problems with internet connection. I rebooted my laptop and still having the same issue. I really don't know why this is happening, please help

:)

 

connect/disconnect sounds

Thank you for the information.

If the connect/disconnect sounds is only happening when playing an specific game, It might be a game app or a driver issue. we suggest that you try to uninstall and reinstall the game and check if the problem persists. Check the steps provided below:

• Open the Start menu.
• Click Settings.
• Click System on the Settings menu.
• Select Apps & features from the left pane. ...
• Select an app you wish to uninstall.
• Click the Uninstall button that appears.

Make sure also that your device software drivers are updated.

Post back with the result.

 

my son laptiop wifi disconnect after 5 minutes

• If you have an identical laptop try comparing the wifi and security settings of the one that does not disconnect with the one that does. If you find any differences change the settings of the one that does not work to the one that does.

• If you do not have an identical laptop see this post and the three replies for possible solutions: Wifi disconnects every 5 minutes.

@Samuria : If you have any suggestions please reply.

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.