Windows 10: Discord issue

Discus and support Discord issue in Windows 10 Support to solve the problem; What would cause my laptop screen to flash a black screen? Thought it was game related but when voice chatting my screen has flashed black requiring me... Discussion in 'Windows 10 Support' started by auroken, Jun 6, 2020.

  1. auroken Win User

    Discord issue


    What would cause my laptop screen to flash a black screen? Thought it was game related but when voice chatting my screen has flashed black requiring me to open and close the lid to get my screen working again (only ever happens while voice chatting).

    :)
     
    auroken, Jun 6, 2020
    #1
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jun 8, 2020
    #2
  3. discord

    Can you open your browser in an inprivate window then try downloading again or use an alternative web browser?

    Are you having issues with the installer failing and/or shooting out various errors causing the app from installing? Though not intentional, there may be various issues that can cause the installation process to fail. Here are some general troubleshooting techniques
    that can help get you locked and loaded.

    Close Discord in the system tray and make sure all Discord processes are terminated. (Sometimes stray processes can hide in your system tray or your task manager- double check those!)

    Delete the 2 following folders:

    %AppData%/Discord

    %LocalAppData%/Discord

    To find those folders, hit the Start button + R, and enter:

    %appdata% in the run window and hit enter:

    Then %localappdata% in the run window and hit enter:

    Then find the "Discord" folder in both of those windows, and delete it.

    If your OS tells you that the file cannot be deleted because it's still in use. Open up the Task Manager and terminate all instances of Discord there and in the start up tab.

    Restart your system.

    Reinstall via
    https://discordapp.com/api/download?platform=win


    In some cases, these extra steps may be necessary.

    Set the Discord application (%LocalAppData%/Discord/most recent version) to run as Administrator and set Compatibility to Windows 7 or 8 (try both)

    Make sure that all instances of Discord, including the browser version, are closed out before attempting the steps.

    Source:

    https://support.discordapp.com/hc/en-us/article...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.
     
    Andre for Directly, Jun 8, 2020
    #3
  4. Discord issue

    Discord Errors

    Hi,



    Thank you for your response.



    We understand the difficulties you are facing while deleting the discord folder. Given the issue that you are facing, I would suggest you to refer the article by Microsoft to

    Start your PC in safe mode in Windows 10
    . Once your Windows 10 is in safe mode, please proceed with deleting the Discord folder. After the process is complete, boot the PC back to normal mode by following the 'Note' section within the same article and then
    download Discord.



    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jun 8, 2020
    #4
Thema:

Discord issue

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